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[resolved] jetpack slowing up site (9 posts)

  1. SLIS
    Member
    Posted 1 year ago #

    Lately I've noticed periods of long intermittent dragging on my site. I ran the P3 plugin profiler, and it says Jetpack is the plugin taking the longest to load (resting at 32%).

    Any ideas on how to improve the load time?

    Thanks!

    Michael

    My site: http://smellslikeinfinitesadness.com/

    https://wordpress.org/plugins/jetpack/

  2. Brandon Kraft
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Howdy,

    With P3, which is a great tool, please do check to make sure you're running it logged out (set P3 to run a manual scan, then load your site in a private or incognito browser window, then return to the original window to end the scan).

    Jetpack does run some heavier functions when logged in (namely the stats chart in the admin bar) that can make Jetpack's numbers a bit high.

    Generally, I would deactivate any modules you're not using (likewise any other plugins you're not using too). In some cases, the theme may be running a lot of queries that can slow things down too.

    Lastly, if you don't have a caching solution for your server (either server-side or via a plugin), adding one like WP Super Cache could greatly reduce the load time your visitors experience.

    Cheers!

  3. SLIS
    Member
    Posted 1 year ago #

    Hi Brandon,

    I did a manual scan and I see jetpack is now pulling at 42%. I updated the plugin yesterday, so the usage went up a little bit for some reason.

    The primary drag time is on my back end.

    I also use W3 cache. Does Super cache work better with Jetpack?

  4. Brandon Kraft
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Both caching plugins are good, depending on what you need. WP Super Cache is more straightforward, only working to cache. W3 has more bells and whistles. In either case, making sure they're setup to work well is important.

    One thing to keep in mind, too, is the percentage is still only relative (e.g. if Jetpack is the only plugin running, it will report as being 95%+) and that it doesn't take the theme into account.

    Cutting down your active Jetpack modules to only what you're using may help (as well as disabling any plugins you don't need, even though that may make Jetpack look like more of a resource user :) ).

    Cheers!

  5. SLIS
    Member
    Posted 1 year ago #

    Hi Brandon,

    Okay, I'll try disabling jetpack features I don't need. But I really value the stats feature. If I disable will I lose all that data, or will it still be available through the enhanced stats on wordpress.com?

    Thanks!

  6. SLIS
    Member
    Posted 1 year ago #

    Also, I think I'm honing on what might be a possible issue: it seems like it's taking quite a while for the related posts links to show up, and also quite awhile for a post to pull up if a related link is clicked.

    Has there been any current issues with the related post feature? I really love it, so would hate to deactivate it if it can be avoided.

  7. Brandon Kraft
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Hi,

    If you deactivate the Stats module, we'll no longer record any stats information for your site. That module is pretty lightweight though.

    There aren't any issues with RPs. We added a bit of caching to them to make them faster. For Related Posts, what happens is your page should fully load. While it is finishing loading/after it is loaded, we send a request to WordPress.com with the page you're on, asking for related posts. WordPress.com replies with a list, which is then parsed into the picture, title, etc and inserted into your page.

    When clicking a link from Related Posts, the same thing happens, but with an added parameter to exclude the particular post that you just came from (so visitors would be led down a new path of awesome content).

    In both cases, Related Posts should be loading async of the rest of the page—e.g. nothing should slow down on your side since we do it all in the background while/after the page is loading.

    I'm not sure how RP impacts the percentage with P3 (nor aware of exactly when P3 declares a page "done"). If they're counting ALL of the time for Related Posts, then yes, it'll look high, but it is designed to not slow down a visitor visiting your site, if that all made sense.

    Cheers!

  8. SLIS
    Member
    Posted 1 year ago #

    Brandon,

    Thanks for getting back in touch. I tried disabling related posts and it did seem to speed up my load times which is weird. If I continue having issues, is there a way I could request support and provide my WP password for my dashboard to see if anything looks awry to you?

    I've talked to my hosting provider and they seem perplexed, as they say the servers haven't been overloaded. So just trying to pinpoint what exactly is causing the intermittent drags. I'm also having my ISP check my connection tomorrow to make sure it isn't something localized as well.

    Thanks!

  9. Brandon Kraft
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Could you use Jetpack's Debugger to send us some more information about your site?

    To do so, follow these steps:

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link in the footer.
    3) Click the link that says "click here to contact Jetpack support."
    4) Fill in the description box with a link to this post, your name and email address.
    5) Click the "Contact Support" button.

    Thanks! That'll reach out to us (via a private e-mail-based system with some additional debugging info about your site).

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