[closed] Jetpack SIte Stats not working (10 posts)

  1. liquidmocean
    Posted 4 years ago #

    What's up with Jetpack?

    I went to bed last night all was fine, fired up the computer this morning and all my Site Stats are no longer working?

    Will have to switch to Google ANalytics....

  2. Chris Rudzki
    Happiness Engineer at Automattic
    Posted 4 years ago #

    Hi there,

    Could you please describe the issue you're experiencing with your stats under Jetpack?

    You might also want to be sure you're using the latest version available at http://jetpack.me

    If you're still encountering difficulties, could you let me know what your site's URL is? I'll be glad to look into this for you.

  3. laurabxox
    Posted 4 years ago #

    I am having the same problem -- installed jetpack a few days ago, was working great for 2 days, then suddenly stopped working. i keep getting this error message: "We were unable to get your stats just now. Please try again." I have been trying repeatedly but no cigar. Help, anyone?!

    My site url is laurabarcella.com.


  4. nathanrouse
    Posted 4 years ago #

    i'm experiencing this as well and it couldn't be more ill-timed. thoughts?

  5. nathanrouse
    Posted 4 years ago #

    my url is thebirth.net

  6. rockandrollmark
    Posted 4 years ago #

    I updated Jetpack and once again the stats are not working. This happened with the last Jetpack update as well.

  7. jennvirskus
    Posted 4 years ago #

    Hi, I'm really frustrated. I also updated JetPack today, and now my site stats are not working. I'm getting the same message.... "We were unable to get your stats just now. Please try again."

    On the toolbar when I'm in the site, where the little site stats logo is supposed to be, there is one of those icons showing a missing plugin or something...

    I use Google chrome, but I tried it with Firefox too and got the same error.

    My site URL is http://www.milleniumenergy.biz


  8. stoplitephoto
    Posted 4 years ago #

    We also have big problem with the JetPack.
    When we compare analytics with JetPack stats analytics counts 50 times more unike visitors.
    We like the view of the JetPack, but we really think about uninstall the plugin, as the stats aren't usefull.

    Tahnk you

  9. sandissauka
    Posted 3 years ago #

    Hi Chris!

    After upgrading Jetpack from 1.8.1. to 1.8.2. site stats have dropped (since february/march) and are showing stats just from yesterday. Site: http://rinaldssluckis.com.

    Thank you!

  10. esmi
    Forum Moderator
    Posted 3 years ago #

    Please post your own topic instead of posting to a topic that is 10 months old.

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