Support » Fixing WordPress » Jetpack site stats?

  • Resolved fburnside


    What’s up with Jetpack site stats?
    “We were unable to get your stats just now. Please try again.”

    “Just now”!?!? We’re talkin’ DAYS here. Any resolution in sight?

Viewing 15 replies - 1 through 15 (of 26 total)
  • Never mind – they’re back.

    Just updated JetPack and now there is no stats page any longer.

    So what do we do for stats now – Google analytics? 🙁

    I use Google Analytics as a backup…but sure would be nice to still be able to access the quick stats in the WP Admin interface.

    rodtrent, same here, I updated to v 1.2 this morning and now I can’t see the stats widget on my dashboard, or view a stats page. On the Configure page, it says: “Visit Site Stats to see your stats.” but the link to Site Stats keeps me on the Configure page. This is the link given:

    Have you guys checked to see if your install is good?
    My stats was acting up, but when I went to the jetpack options page, the plugin blew up.

    Basically, after the upgrade I had to deactivate/reactivate/reconnect the plugin twice.

    After that, everything is working properly

    I’ve tried that multiple times. Still not working for me. However, one other site it works fine. So, I think it boils down to a plug-in incompatibility. Unfortunately, for me, the site cannot be messed with until the weekend when there’s less traffic.

    Apparently there’s a new Jetpack. I’m not sure how to get it, but they added some stuff and stats is still there. Maybe try removing it and then putting it back. Seems to work ok for me now. There’s also some new things in it.

    Its the new version that caused the issues.

    I also have this issue. It has been around for over 2 weeks now.

    I too am having the problem.

    Did this ever get resolved? I am having the issue too and I am going nuts! I like to check my stats all the time!

    my stats doesnt work either…What happens?

    Has anyone lost traffic since the stats update? My traffic went from 30 per day to 0 per day since the wordpress upgrade. Odd.

    Stats pack just went down (around 11 AM PST) with this prompt – “We were unable to get your stats just now. Please try again.”

    Anyone know what’s going on?

    J. Mike

Viewing 15 replies - 1 through 15 (of 26 total)
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