Jetpack running any issue

  • Resolved Klcweb

    (@christinajonson)


    2 years, 7 months ago

    Hello,

    We have been absolved that, the images do not appear suddenly so we are trying to trace the root cause and we found jetpack has an issue. When we disable the jetpack plugin and all images are starting to display.

    We are using this plugin for the past 4 months this issue did not happen, is there any issue?

    Please note:: we have received 3 to 4 complaints from our clients.

    Thank you.
    Christina J.
    KLCWEB.com

Viewing 8 replies - 1 through 8 (of 8 total)
  • mamadavis

    (@mamadavis)

    2 years, 7 months ago

    Same here, since last night. I thought it was because it was incompatible with another plugin I installed last night called Flexible Shipping (by WPDesk), but I’m not sure. That was the last change made prior to it not loading my images. But now, I can’t process any orders because Jetpack isn’t connected.

    Thread Starter Klcweb

    (@christinajonson)

    2 years, 7 months ago

    Hi mamadavis,

    Thank you for your reply but we didn’t install any new plugin recently neither customize anything past 2 months. Jetpack working fine till yesterday, this cause happened suddly.

    Thank you.
    Christina J.

    mamadavis

    (@mamadavis)

    2 years, 7 months ago

    I know, but I’m joining your conversation because it’s the same issue basically, rather than beginning my own thread. Hopefully, one intelligent response can fix both of our issues. 🙂

    mamadavis

    (@mamadavis)

    2 years, 7 months ago

    I actually just found a possible fix on another thread. I went here: https://wordpress.org/plugins/jetpack/advanced/ and downloaded Version 10.0 from the dropdown menu at the bottom of the page, and so far, it’s working fine (if it stops loading images again in a few hours, I’ll download an earlier version), but this may help you, also.

    Plugin Support Mehdi (a11n)

    (@muffinpeace)

    2 years, 7 months ago

    Hi @christinajonson and @mamadavis

    According to what by looking at the entire thread, this seems to be specifically happening on the latest Jetpack version (10.1).

    I’d appreciate it if both of you shared more information, specifically by reaching out to us privately here.

    Here’s the information that you may want to include:

    1. Site Address
    2. Is the issue happening with a specific type of images? Carousel, Image blocks, or Tiled Galleries.
    3. Link to an example page where the issue happened.
    4. Link to this forum thread

    Best,

    Thread Starter Klcweb

    (@christinajonson)

    2 years, 7 months ago

    Hi @muffinpeace

    We’ve shared the details mentioned link in your reply.

    Thank you.
    Christina J.
    klcweb.com

    mamadavis

    (@mamadavis)

    2 years, 6 months ago

    My issue was resolved by re-installing Version 10.0. Thank you.

    deathlynotes

    (@deathlynotes)

    2 years, 6 months ago

    Hi there,

    I’m marking this as resolved.

    If you still need help with this, please feel free to contact us again via our contact form.

    Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
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