• Resolved ColinD

    (@colind)


    Jetpack RP is working as expected on our staging site and when we published the site to production everything seems correct. However, the related posts block does not appear. If I open the post in the customizer, the related posts are shown. Any ideas what may be causing this?

    It is correctly connecting to Jetpack and I am able do a site sync.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter ColinD

    (@colind)

    Seems to be post specific; some posts are displaying related post.

    Plugin Contributor James Huff

    (@macmanx)

    Would you mind providing two or three links for the posts which are not working properly?

    Thread Starter ColinD

    (@colind)

    It seems that waiting for the cache to clear resolves the issue. I’m a bit unclear why they missing and now back. Is there anything we can do to prevent this in the future?

    Plugin Contributor James Huff

    (@macmanx)

    Which caching plugin are you using?

    Thread Starter ColinD

    (@colind)

    It was my understanding that Jetpack had a cache that could keep related posts from appearing. This site is hosted by WP Engine. At this point I don’t have any additional cache plugins.

    Plugin Contributor James Huff

    (@macmanx)

    We don’t have a cache for these, but sometimes the site can go through a full re-sync, which can take up to 24 hours to complete.

Viewing 6 replies - 1 through 6 (of 6 total)
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