Support » Plugin: Jetpack by » Jetpack publicize not showing correct photo or not showing photo at all

  • Resolved tahliasmasks


    Sometimes Jetpack publicizes to Facebook and G+ just fine. Other times it shows the wrong photo on Facebook and lately has not been showing any photo at all on G+.

    I got so pissed off at Facebook images not showing correctly (and they are always bigger than 200×200) that I turned off that function and post to Facebook manually.

    I’ve read all the support threads on this and checked the debugger, but the site shows no errors and neither does the post URL I put in.

    I’m not technically literate so code fixes are beyond me.

    The site is

Viewing 7 replies - 31 through 37 (of 37 total)
  • Google it. There’s tons of tutorials on that. Good luck!

    Plugin Author Jeremy Herve


    Jetpack Mechanic ๐Ÿš€

    I don’t know how to make a plugin, but I do know where to find the php file.

    I’d suggest using a functionality plugin, that would make things easier:

    Thanks Jeremy. I’ve done everything greatdanemaniac suggested and I posted a new post. It came up fine on Facebook, but I got the Australian flag again on G+.

    How do I set a fall back image in jetpack? At least that way I could have my logo instead of a flag.

    Hi everybody. I have a similar problem. I want to publicize custom posts (a Download from Easy digital downloads(but only works in Facebook and not in google plus.
    I have the code recomended from Easy digital downloads:
    function jp_download_publicize() {
    add_post_type_support( ‘download’, ‘publicize’ );
    add_action( ‘init’, ‘jp_download_publicize’ );
    and in Google Plus doesnยดt show any image.
    With classic posts there is no problem.

    Plugin Author Jeremy Herve


    Jetpack Mechanic ๐Ÿš€

    @tahliasmasks The code mentioned by @greatdanemaniac won’t change how things work with Google+. As I mentioned earlier, it forces Facebook to crawl your post twice on publication. That extra visit from Facebook’s bot can ensure that if Facebook couldn’t get the image the first time, it can get it on its second visit.
    It doesn’t do anything with Google+, though, and Google+ doesn’t include a Debug tool allowing you to do the same.

    If you experience problems with Google, you’ll need to get back to the original problem, the performance issues on your site:

    I’m happy to see about that fallback image as well, but that would only be another work-around. Could you let me know the URL of the last post where you experienced issues, so I can take a look and see where Google+ grabs that Australian flag?


    @jorgedevillalba I’ve replied to the post you started here:

    Okay. Here’s the link to the last post that showed the flag.

    The flag is a tiny image on the top right hand corner of the site, it’s associated with a Woocomerce currency converter widget. A widget I can’t do without.

    As for the performance issues, I’ll get onto my hosting company. But what should I ask them? Do I just say that my sites seem to have ‘performance issues’ that are creating occasional time-outs when loading and are preventing Jetpack publicize from sharing correctly to G+, and is there anything they can do about it? Or is there something more specific I can say?

    Plugin Author Jeremy Herve


    Jetpack Mechanic ๐Ÿš€

    Okay. Here’s the link to the last post that showed the flag.

    I’m afraid there was no link. Was it this post?

    If so, I think I found the issue. I checked that post using Google’s Rich Snippets testing tool:

    It allows you to spot any errors Google may find when crawling your site.

    Looking at the page, you’ll notice that Google reports errors when looking for an image in that page:

    An image is in fact specified by Jetpack via the Open Graph Meta Tags we add to the head of each page on your site, but Google ignores those tags because you use other tags to provide data to Google, via a method named

    These tags can be added in your theme, or by one of your plugins.

    If this is handled by a plugin, I’d suggest that you get in touch with the plugin author and ask them if they can add Image support to the markup they generate for each one of your posts.

    If this is handled by your theme, you’ll need to ask the theme author, or generate the image markup yourself, as explained here:

    I hope this helps.

Viewing 7 replies - 31 through 37 (of 37 total)
  • The topic ‘Jetpack publicize not showing correct photo or not showing photo at all’ is closed to new replies.