Jetpack by WordPress.com
Jetpack Publicize Error code: -32301 (7 posts)

  1. Gail
    Posted 2 years ago #

    Hi. I decided to set up Jetpack's Publicize module for my Facebook and Twitter accounts, but whenever I click on either of those buttons, I get this message at the top of the screen:

    Something which should never happen, happened. Sorry about that. If you try again, maybe it will work.

    Error code: -32301

    I could really use some help resolving this issue. My blog is here:


    Thanks. :)


  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 2 years ago #

    Jetpack and other services use a file named xmlrpc.php to communicate with your site. Unfortunately, that file doesn't seem to be publicly accessible on your site:

    If you use a security plugin that may block access to the file, you will need to configure the plugin to allow XML-RPC access.

    If you do not use such plugin, I would recommend that you contact your hosting provider and ask them if they currently block access to your site's XML-RPC file.

    Let me know if it helps.

  3. Gail
    Posted 2 years ago #


    Thanks for your response. I noticed you responded to a similar post earlier, but the error code was a little different. Can you tell me what the drawbacks would be to allowing XML-RPC access? Before I do anything, I would like to know if it would represent a security threat, etc. Thanks again!

  4. Richard Archambault
    Happiness Engineer
    Plugin Author

    Posted 2 years ago #

    Hi Gail,

    The xmlrpc file did have vulnerabilities in the past (fixed long ago), as you can read about on this very old post:


    I am not aware of any current vulnerabilities in the file. As Jeremy said, if you want to use Jetpack, access to that file abosultely needs to be available.

  5. hawkeye126
    Posted 1 year ago #

    Adding the allows fixed this for me

    <FilesMatch "^(xmlrpc\.php)">
    Order Deny,Allow
    Deny from all
    #Allow from x.x.x.
    Allow from wordpress.com
    Allow from wordpress.org
    Allow from facebook.com

  6. donmanolin
    Posted 1 year ago #

    Hi hawkeye126

    I am having the same problem, trying to connect Jetpack to LinkedIn. The error code I'm getting is -32300

    I had already established a successful connection to LinkedIn a long time ago, but today WordPress told me there were problems. So I disconnected Jetpack from LinkedIn and tried to reconnect again, unsuccessfully.

    I am a newbie when it comes to code. Where (i.e. on which pages or security plugins) did you add the allows?

    I am using iThemes Security, Wordfence and Bulletproof Security plugins.



  7. Richard Archambault
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    hawkeye126: interesting! does that allow from subdomains as well (like, jetpack.wordpress.com, for example)?

    donmanolin: Could you please start your own thread, as per the Forum Welcome?


    Thank you!

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