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Jetpack Post by Email not working anymore (4 posts)

  1. misterdetroit
    Member
    Posted 11 months ago #

    Hello,

    I have been using the post by email feature of Jetpack for some time now. Yet, the other day it stopped working. When I email the proper address as listed in my WordPress User Profile, nothing comes through. And I do not get any undiliverable email error either.

    So far I have tried regenerating the email address, disabling and re-enabling post by email, deactivating and reactivating the Jetpack plugin. I have also signed out and back into WordPress.com within Jetpack.

    Nothing has worked so far.

    If you have any ideas on how I can fix this, please let me know.

    Thank you!

    https://wordpress.org/plugins/jetpack/

  2. csonnek
    Happiness Engineer
    Plugin Author

    Posted 11 months ago #

    Can you let me know what site you're having this problem? Once I have that information, I'll be better able to help.

    If you want it to remain private, you can also contact us via this contact form:
    http://jetpack.me/contact-support/

    Thanks!

  3. misterdetroit
    Member
    Posted 11 months ago #

    Thank you so much for your help! My site is http://www.appchasers.com

    Please let me know if you can help!

    I really appreciate it!

  4. csonnek
    Happiness Engineer
    Plugin Author

    Posted 11 months ago #

    Thanks! I checked your site's connection to our servers at WordPress.com and noticed a number of connection errors. Can you please use Jetpack's Debugger module to send us some more information about your site?

    To do so, follow these steps:

    1) Go to the Jetpack page in your dashboard (Jetpack -> Jetpack).
    2) Scroll down to the footer of the page and click the "Debug" link (shown here: http://d.pr/i/OF6d ).
    3) Click the link that says "click here to contact Jetpack support."
    4) Fill in the description box and your name and email address.
    5) Click the "Contact Support" button.

    Please include the URL to this support thread in the description so we can keep all your information together.

    Thanks!

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