Jetpack Post by Email Failed attachments

  • Resolved markobenthos

    (@markobenthos)


    4 years ago

    Trying to post something on my page using the Jetpack option “Post by Email” I get the error “Some attachments were rejected from the following WordPress.com Post by Email: …jpeg – Forbidden”

    Someone can help my the resolve this problem? I would be very thankful.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    4 years ago

    Hi @markobenthos

    Right now your site is not connected to Jetpack with your WordPress.com account. Can you make sure Jetpack is connected and try again?

    Are you able to upload that same image to your media library without issues?

    Thread Starter markobenthos

    (@markobenthos)

    4 years ago

    Dear Bruce, thank you very much for your answer. You was right my site was not connected to Jetpack with my WordPress.com account but now it is. Unfurtunatly it doesnt changed anyting. Tring to post something by e-mail with an image it is posting the text but not the image. I dont have any problems to submit/save images in the media.

    Screenshot_1.png

    Screenshot_2.png

    Anonymous User 18700194

    (@anonymized-18700194)

    4 years ago

    Hi @markobenthos –

    Looking at the logs of the Post by Email feature on your site, I see that you are submitting a PNG image. Could you try making a test post with a JPG (which will be a smaller size) to see if that makes a difference?

    Plugin Support lastsplash (a11n)

    (@lastsplash)

    4 years ago

    Hi there,

    It has been more than one week since we have heard from you, so I’m marking this topic as resolved.

    But if you have any further questions or need some more help, you’re welcome to reply here or open another thread.

    Thread Starter markobenthos

    (@markobenthos)

    4 years ago

    Dear supporter. I tried to make a test post with a JPG but also it was not working unfortunatly

Viewing 5 replies - 1 through 5 (of 5 total)

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