Title: Jetpack Plugin & WP stats HELP
Last modified: August 31, 2016

---

# Jetpack Plugin & WP stats HELP

 *  [MommaShark](https://wordpress.org/support/users/mommashark/)
 * (@mommashark)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/jetpack-plugin-wp-stats-help/)
 * I am trying to use the WP app to keep track of my blog stas… But it says I need
   Jetpack. Installed and activated, but getting an error message when I try to 
   connect it to my site, possibly due to a problem with my host site (bluehost)
   they told me the problem wasn’t with them… I have know clue where to go from 
   here…

Viewing 1 replies (of 1 total)

 *  [Chad](https://wordpress.org/support/users/shortstraw8/)
 * (@shortstraw8)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/jetpack-plugin-wp-stats-help/#post-7114001)
 * Hello,
 * Do you have a wordpress.com account?
 * Jetpack is provided by wordpress.com, so you will need to make a wordpress.com
   account and then you can go into your existing site and connect jetpack to the
   wordpress.com account.
 * Also if you have any blocks in your .htaccess like:
 * <Files “xmlrpc.php”>
    Order Allow,Deny deny from all </Files>
 * you will either need to remove that, or add automatics(wordpress.com/jetpacks)
   IPs so that t they are not blocked.

Viewing 1 replies (of 1 total)

The topic ‘Jetpack Plugin & WP stats HELP’ is closed to new replies.

## Tags

 * [Stats](https://wordpress.org/support/topic-tag/stats/)

 * 1 reply
 * 2 participants
 * Last reply from: [Chad](https://wordpress.org/support/users/shortstraw8/)
 * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/jetpack-plugin-wp-stats-help/#post-7114001)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics