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jetpack plugin - how do i delete it in my ftp? (7 posts)

  1. ouch
    Member
    Posted 4 years ago #

    trying to delete jetpack and can't change permissions or delete this.

    my 1st install of wordpress wouldnt allowe me to login, so i was nuking all wordpress folderrs in ftp.

  2. ouch
    Member
    Posted 4 years ago #

    ok. this is the only folder left, and i still can't delete anything related to jetpack in it.

    anyone know how i can do it in ssh?

    rm mysite.com ?

  3. ClaytonJames
    Member
    Posted 4 years ago #

    assuming that the error message is something along the lines of "cannot remove directory, directory is not empty" or something like that... you might try;

    rm -r [directory name]

  4. GRAQ
    Member
    Posted 4 years ago #

    Try deleting from within WP admin panel as well as command line/ftp. Please try to report the exact error you get.

  5. ouch
    Member
    Posted 4 years ago #

    I had to have my host remove it.

    In this case there is nothing you can do to delete this, as the
    directory is owned by "root". This will require the hosts intervention, as the user cannot delete that directory.

    That's not cool.

  6. ClaytonJames
    Member
    Posted 4 years ago #

    That's not cool.

    I agree. I made the assumption that you probably had root access with SSH. You should ask your host why anything inside of your site directory would be owned by anyone other than your user account and the web server.

  7. Cristina
    Member
    Posted 4 years ago #

    @Ouch I'm having this same problem. It wouldn't let me update the plugin nor delete it. I tried to delete it both via FTP and through my WP dashboard. Neither one worked. I sent out a support ticket to my host asking them to delete it. It's weird because I just started a brand new WP blog yesterday, and I had this issue immediately after getting everything set up.

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