Title: Jetpack plugin error xml_rpc-32601
Last modified: August 22, 2016

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# Jetpack plugin error xml_rpc-32601

 *  Resolved [EzyHow](https://wordpress.org/support/users/ezyhow/)
 * (@ezyhow)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/jetpack-plugin-error-xml_rpc-32601/)
 * I am new to WordPress. I have installed wp 4.1 on shared hosting.
    I was trying
   to install Jetpack plugin but it is giving error:
 *     ```
       Your Jetpack has a glitch. Something went wrong that’s never supposed to happen. Guess you’re just lucky: xml_rpc-32601
       Try connecting again.
   
       Error Details: The Jetpack server could not communicate with your site's XML-RPC URL. If you have the W3 Total Cache plugin installed, deactivate W3 Total Cache, try to Connect to WordPress.com again, reactivate W3 Total Cache, then clear W3 Total Cache's cache.
       ```
   
 * I have W3 Total Cache plugin installed. But now I had deactivated (even deleted)
   it but error continued.
 * I searched little bit and tried some method but didn’t found solution.
    xmlrpc.
   php file is also working correctly and showing “XML-RPC server accepts POST requests
   only.”
 * Anyone having solution for this, please help.
 * One more thing my hosting provider doesn’t use port 80.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Dru K](https://wordpress.org/support/users/dsgncr8or/)
 * (@dsgncr8or)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/jetpack-plugin-error-xml_rpc-32601/#post-5634190)
 * I am having the same issue after I moved a server from on ISP to another ( was
   connected on original setup, and after move, was as well), disconnected the jetpack
   to troubleshoot some other issues, when I went to re-connect, it failed to activate
   with the ‘xml_rpc-32601’ error. Now I am unable to reactivate the plugin… because
   this error. Tried to re-connect w/o ANY other plugins enabled, and had the same
   issue… tried resetting permalinks, same issue… tried to find connected account
   at WP, but was unable to find it… ANY assistance would be appreciated.
 * WordPress v4.1
 * TEMPLATE:
    ———————— Gavick Storefront v1.2
 * Installed plugins:
    ———————— Akismet by Automattic version 3.0.4, Duplicate Post
   by Enrico Battocchi version 2.6, Enable Media Replace by Måns Jonasson version
   3.0.1, File Gallery by Bruno “Aesqe” Babic version 1.8.3, GK News Show Pro by
   GavickPro version 1.0.1, Google XML Sitemaps by Arne Brachhold version 4.0.8,
   Hello Dolly by Matt Mullenweg version 1.6, IP Blacklist Cloud by Adeel Ahmed 
   version 3.3, Jetpack by WordPress.com by Automattic version 3.3, Plagiarism by
   seoroma version 1.1.0, Shareaholic | share buttons, analytics, related content
   by Shareaholic version 7.6.0.5, Shortcodes Ultimate by Vladimir Anokhin version
   4.9.3, Simple Tags by Amaury BALMER version 2.4, Tax Rate Upload by Adam Bowen
   version 2.4.5, WooCommerce by WooThemes version 2.2.10, Online Backup for WordPress
   by Jason Woods @ Backup Technology version 3.0.4, MailPoet Newsletters by MailPoet
   version 2.6.14, YITH WooCommerce Wishlist by Your Inspiration Themes version 
   1.1.7
 *  Thread Starter [EzyHow](https://wordpress.org/support/users/ezyhow/)
 * (@ezyhow)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/jetpack-plugin-error-xml_rpc-32601/#post-5634198)
 * [@dsgncr8or](https://wordpress.org/support/users/dsgncr8or/) I have contacted
   my hosting provider and they had made some changes on there side which solved
   the problem. You can also contact your hosting provider for this issue.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Jetpack plugin error xml_rpc-32601’ is closed to new replies.

## Tags

 * [plugin error](https://wordpress.org/support/topic-tag/plugin-error/)

 * 2 replies
 * 2 participants
 * Last reply from: [EzyHow](https://wordpress.org/support/users/ezyhow/)
 * Last activity: [11 years, 5 months ago](https://wordpress.org/support/topic/jetpack-plugin-error-xml_rpc-32601/#post-5634198)
 * Status: resolved

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