Support » Plugin: Jetpack - WP Security, Backup, Speed, & Growth » Jetpack pageviews higher than analytics

  • Resolved tmblogger02

    (@tmblogger02)


    Over the last 5 days, our site has been getting reported pageviews that are up to 3 times higher than what Google analytics is reporting. From everything we can tell, both Jetpack and Analytics are installed and working correctly. Before this, the difference in stats would only be off by about 100 or so. So this huge jump in difference is very unusual. Any ideas on why it’s suddenly so off or which is correct, Jetpack or analytics??

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Fotis

    (@fstat)

    Hi there,

    Please check if Jetpack Stats are counting your own visits. Go to your Dashboard > Jetpack > Settings > Traffic > Site Stats.

    Also, let me know your site’s address so I can have a look.

    tmblogger02

    (@tmblogger02)

    Hi! Thanks for the reply! The logged in page views are turned off. It’s one specific page that’s getting all the traffic. https://themerrythought.com/diy/crate-shelf-statement-wall/. Thanks so much for your help!

    Plugin Support supernovia

    (@supernovia)

    Would you be willing to reach out directly to support so they can investigate this further? Please include the affected link, and reach out here.

    tmblogger02

    (@tmblogger02)

    Hi! Sure, just sent a message to them at the link. Thank you!

    Plugin Support supernovia

    (@supernovia)

    You bet. Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)
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