Support » Plugin: Jetpack by WordPress.com » Jetpack over-writing plugin search results?

  • Resolved David Anderson

    (@davidanderson)


    Hi,

    This support thread suggests that, when activated, JetPack will over-write the #1 search result for certain searches when a user searches for plugins in their WP dashboard. i.e. Doesn’t just add something into the results, but replaces it, so that the previous #1 becomes invisible. If so, that’s rather anti-social!

    https://wordpress.org/support/topic/incompatibility-with-jetpack-3/

    Is that what JetPack is doing? Or is there some other explanation?

    Many thanks,
    David

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Hi David,

    Thanks for reaching out.

    Jetpack 7.1 was released a few hours ago and does indeed include a feature we called “plugin search hints”, that adds suggestions to the plugin search screen for folks who may be looking for features they may already have through Jetpack. The feature was introduced here.

    This should not replace existing results though! That sounds like a bad bug. We’re looking into it right now, and I’ll update you as soon as I have some news.

    Sorry about that!

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    I’ll update you as soon as I have some news.

    We’re working on a fix here:
    https://github.com/Automattic/jetpack/pull/11482

    Hi,

    Thanks for getting back.

    This sounds regrettable – not just the bug, but the whole feature itself.

    It’s inviting an arms race between plugin developers. Even when working, on your description, JetPack pushes down other plugins from their position in the search results. i.e. Not just a small, discrete notice, but pushing other plugins out of the way when the user was specifically searching for other plugins. Makes them less visible. I don’t think you’ve thought through how other plugin authors are going to perceive JetPack doing that to them.

    David

    Plugin Contributor James Huff

    (@macmanx)

    Volunteer Moderator 🚀

    We have a working fix now and we’ll get it taken care of soon.

    Sorry for the trouble!

    Plugin Contributor Jesse Friedman

    (@professor44)

    Jetpack 7.1.1 went out this morning fixing this issue. Thank you again for pointing it out.

Viewing 5 replies - 1 through 5 (of 5 total)
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