Jetpack Notifications stopped working (3 posts)

  1. Debbie
    Posted 3 years ago #

    Everything was fine until a couple of days ago, but now I'm not getting any comment notifications in my admin toolbar. When I click the icon, it says "Notifications", but with only a blank space underneath. Pleas advise how to fix this. Thanks. My blog is connected to WordPress.com.

  2. Jeremy Herve
    Jetpack Mechanic
    Posted 3 years ago #

    Did you recently change your domain name servers? Your Jetpack connection seems to be broken at the moment, and something seems to be wrong with your nameservers.

    Could you try to disconnect / reconnect to WordPress.com in the Jetpack menu? If that doesn't help, can you please try installing the Jetpack Compatibility Plugin so we can see some additional information from your site?

    1) Download the plugin from http://plugins.svn.wordpress.org/jetpack/branches/jetpack-compatibility-test.zip
    2) Upload the plugin to your site via Dashboard -> Plugins -> Add New.
    3) Activate the plugin and go to Plugins -> Jetpack Compatibility Test.
    4) Click the "Select All" button.
    5) Send us the test results via this contact form:


  3. Debbie
    Posted 3 years ago #

    Not sure why, but, things seem to be working as normal again. Thanks for your time.

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