Jetpack by WordPress.com
[resolved] Jetpack not visible (3 posts)

  1. Passenier
    Posted 3 years ago #

    Hi, I want to use jetpack on my site.. but when I install the plugin it gives me the following warning:

    Installing Plugin: Jetpack by WordPress.com 2.2

    Downloading install package from http://downloads.wordpress.org/plugin/jetpack.2.2.zip…
    Unpacking the package…
    Installing the plugin…
    Destination folder already exists. /home/*****/domains/****.nu/public_html/wp-content/plugins/jetpack/
    Plugin install failed.

    Why can't I see the jetpack menu?


  2. Jeremy Herve
    Jetpack Mechanic
    Plugin Author

    Posted 3 years ago #

    Could you delete the plugin files by accessing your site via FTP, or through the plugin screen?

    Once you have deleted the plugin files, try to download and install Jetpack again.

    Let me know if this helps.

  3. Passenier
    Posted 3 years ago #

    Thanks, that worked perfectly!

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