Title: Jetpack not installing
Last modified: August 21, 2016

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# Jetpack not installing

 *  Resolved [Scubagirl65](https://wordpress.org/support/users/scubagirl65/)
 * (@scubagirl65)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/jetpack-not-installing-1/)
 * I am very new to wordpress. I have a hosting site of godaddy.com
    When I install
   jetpack I activate it and then it wants me to connect to wordpress.com. When 
   I do this I receive this message
 * Your website needs to be publicly accessible to use Jetpack: site_inaccessible
 * Error Details: The Jetpack server was unable to communicate with your site [IXR-
   32300: transport error: http_request_failed Operation timed out after 15150 milliseconds
   with 0 out of -1 bytes received]
    Godaddy.com says they can’t help – I have not
   other plug ins except akismet and welcome to wordpress. I have tried deactivating
   all plug ins – go daddy says that I need to have jetpack 2.3.1 as my hosting 
   plan is using PHP 5.3. I have not been able to find this version I am lost – 
   any help would be appreciated in fixing this problem.
 * [http://wordpress.org/plugins/jetpack/](http://wordpress.org/plugins/jetpack/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [12 years, 9 months ago](https://wordpress.org/support/topic/jetpack-not-installing-1/#post-4005017)
 * Your problem is probably similar to the one reported here:
    [http://wordpress.org/support/topic/error-32700?replies=1](http://wordpress.org/support/topic/error-32700?replies=1)
 * GoDaddy recommends that you switch to a LInux server to fix this issue:
    [http://wordpress.org/support/topic/error-site_inaccessible-cant-connect-with-wordpresscom?replies=3#post-4499873](http://wordpress.org/support/topic/error-site_inaccessible-cant-connect-with-wordpresscom?replies=3#post-4499873)
 *  Thread Starter [Scubagirl65](https://wordpress.org/support/users/scubagirl65/)
 * (@scubagirl65)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/jetpack-not-installing-1/#post-4005026)
 * Yes problem fixed. I found this link after I made my post! installed Jetpack 
   with no issues.
    thanks

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Jetpack not installing’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
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## Tags

 * [errors](https://wordpress.org/support/topic-tag/errors/)
 * [installing](https://wordpress.org/support/topic-tag/installing/)

 * 2 replies
 * 2 participants
 * Last reply from: [Scubagirl65](https://wordpress.org/support/users/scubagirl65/)
 * Last activity: [12 years, 9 months ago](https://wordpress.org/support/topic/jetpack-not-installing-1/#post-4005026)
 * Status: resolved