Title: JetPack not finding classes
Last modified: August 24, 2016

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# JetPack not finding classes

 *  Resolved [duthank](https://wordpress.org/support/users/duthank/)
 * (@duthank)
 * [11 years ago](https://wordpress.org/support/topic/jetpack-not-finding-classes/)
 * I am getting the following errors –
 * Warning: require_once(/home/content/35/11171835/html/kim/wp-content/plugins/jetpack/
   class.jetpack.php) [function.require-once]: failed to open stream: No such file
   or directory in /home/content/35/11171835/html/kim/wp-content/plugins/jetpack/
   jetpack.php on line 31
 * Fatal error: require_once() [function.require]: Failed opening required ‘/home/
   content/35/11171835/html/kim/wp-content/plugins/jetpack/class.jetpack.php’ (include_path
   =’.:/usr/local/php5_3/lib/php’) in /home/content/35/11171835/html/kim/wp-content/
   plugins/jetpack/jetpack.php on line 31
 * This happens at the website fbcanoka.org but not on any other site on the same
   server.
 * Thank you for your assistance!
 * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Brandon Kraft](https://wordpress.org/support/users/kraftbj/)
 * (@kraftbj)
 * Code Wrangler
 * [11 years ago](https://wordpress.org/support/topic/jetpack-not-finding-classes/#post-6035558)
 * That error is suggesting that your server may have balked at some point during
   the update. Could you access your site’s file directory via FTP or your hosting
   company’s control panel, then delete the wp-content/plugins/jetpack folder? You
   should then be able to log into your site and reinstall Jetpack via Plugins->
   Add New.
 * Cheers!
 *  Thread Starter [duthank](https://wordpress.org/support/users/duthank/)
 * (@duthank)
 * [11 years ago](https://wordpress.org/support/topic/jetpack-not-finding-classes/#post-6035609)
 * Thank you! That fixed it.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘JetPack not finding classes’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [duthank](https://wordpress.org/support/users/duthank/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/jetpack-not-finding-classes/#post-6035609)
 * Status: resolved