Support » Plugin: Jetpack - WP Security, Backup, Speed, & Growth » JetPack not been gathering stats for 12 months

  • Resolved selketdaly

    (@selketdaly)


    I had JetPack installed and was having no problems until about 12 months ago, when it stopped gathering any more stats. I can’t see the onlder stats in my admin panel, but I can through WordPress.

    When I go to WordPress, I get an error symbol against my site, saying “This site cannot be accessed.”. I’ve tried fixing it by deactiving and reactivating, uninstalling and reinstalling the plugin, and I’ve tried running the debug tool but I get:

    Unknown error
    An unknown error has occurred.

    I’m running WordPress 5.7, and JetPack 9.6, and PHP version 7.0.33

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