Title: Jetpack Nested comments
Last modified: January 11, 2022

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# Jetpack Nested comments

 *  [sophieeloy](https://wordpress.org/support/users/sophieeloy/)
 * (@sophieeloy)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/jetpack-nested-comments/)
 * Hello,
    I have some issue with nested comments. I’m using Kadence starter template(
   cooking blog). Each time i do reply, a new comment is created in place of replying
   to the selected comment. If I disable the comments in jetpack (jetpack->discussion-
   >let visitor.. to off) then the reply box from my theme (Kadence) is visible 
   and I’m able to correctly create nested comments.
 * Do you have any idea about the root cause?
    and how to solve it. Is there any
   incompatibility between Kadence theme and jetpack?
 * Thank you
 * for reference, topic open at jetpack support : [https://wordpress.org/support/topic/nested-comments-9/](https://wordpress.org/support/topic/nested-comments-9/)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fjetpack-nested-comments%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [hannah](https://wordpress.org/support/users/hannahritner/)
 * (@hannahritner)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/jetpack-nested-comments/#post-15253687)
 * Hey,
    Thanks for reaching out! There shouldn’t be compatibility issues with Jetpack,
   but I’ll check with the developer and see what feedback he has. Thanks for your
   patience!
 * Kindly,
    Hannah
 *  [Ben Ritner – Kadence WP](https://wordpress.org/support/users/britner/)
 * (@britner)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/jetpack-nested-comments/#post-15270874)
 * Hi,
    You need to go to customizer > general > performance and turn off “Enable
   Scroll To ID”.
 * That function moves the user to the input without reloading the page. This works
   fine with core comments but jetpack doesn’t support that. With that setting off
   jetpacks comments will work.
 * Ben
 *  Thread Starter [sophieeloy](https://wordpress.org/support/users/sophieeloy/)
 * (@sophieeloy)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/jetpack-nested-comments/#post-15273881)
 * Thank you for answer.
    I will test more in depth later. But first try doesn’t
   seem to solve issue…perhaps linked to caching. The comment is added but as a 
   new comment not like a reply to an existing comment.
 * By the way the option is off in PRD at the moment, i will have a look tomorrow.
    -  This reply was modified 4 years, 3 months ago by [sophieeloy](https://wordpress.org/support/users/sophieeloy/).
 *  Thread Starter [sophieeloy](https://wordpress.org/support/users/sophieeloy/)
 * (@sophieeloy)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/jetpack-nested-comments/#post-15307213)
 * Hello,
    The “enabler scroll to ID” disabled doesn’t seem to solve issue. When
   replying to a comment the post is set as a new comment.
 *  [Ben Ritner – Kadence WP](https://wordpress.org/support/users/britner/)
 * (@britner)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/jetpack-nested-comments/#post-15330780)
 * I can’t recreate an issue with “enabler scroll to ID” disabled.
 * Have you tried deactivating other plugins to test.
 * Ben

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Jetpack Nested comments’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/kadence/1.5.0/screenshot.png)
 * Kadence
 * [Support Threads](https://wordpress.org/support/theme/kadence/)
 * [Active Topics](https://wordpress.org/support/theme/kadence/active/)
 * [Unresolved Topics](https://wordpress.org/support/theme/kadence/unresolved/)
 * [Reviews](https://wordpress.org/support/theme/kadence/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [Ben Ritner – Kadence WP](https://wordpress.org/support/users/britner/)
 * Last activity: [4 years, 3 months ago](https://wordpress.org/support/topic/jetpack-nested-comments/#post-15330780)
 * Status: not resolved