Title: Jetpack modules not working
Last modified: August 30, 2016

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# Jetpack modules not working

 *  Resolved [richards1052](https://wordpress.org/support/users/richards1052/)
 * (@richards1052)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/jetpack-modules-not-working/)
 * I reported a ticket to Jetpack support that the auto update feature wasn’t working.
   I now also notice the Related Posts feature isn’t working and the Publicize feature
   only works partially.
 * Twitter & LinkedIn are connected. But Facebook and Google+ have stopped working
   and throw this error: Jetpack: [auth_failed] Authorization header was malformed.
 * Would love to address/fix all of these problems if possible.
 * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [10 years, 8 months ago](https://wordpress.org/support/topic/jetpack-modules-not-working/#post-6856414)
 * I see you’ve sent us 2 emails about this, so I’ll let my colleagues reply to 
   you there.
 * Until they reply, I’d recommend trying the following:
 * 1) Go the Jetpack menu in your dashboard
    2) Click on “My Jetpack” at the top
   of the page. 3) Click on “Disconnect Site from WordPress.com” if your site is
   currently connected to WordPress.com. 4) Confirm the disconnection. 5) Click 
   on the Connect button to connect your site to WordPress.com again.
 *  [razzbender](https://wordpress.org/support/users/razzbender/)
 * (@razzbender)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/jetpack-modules-not-working/#post-6856507)
 * Hello Jeremy. I just updated my page, and jetpack has disappeared, along with
   the page builder options. My site now looks totally different, and i am unable
   to fix it. Jet pack will not re-install. Something similar also happend once 
   before, and it resulted in me losing months worth of posts . Is there any help
   to be had here ?
 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [10 years, 8 months ago](https://wordpress.org/support/topic/jetpack-modules-not-working/#post-6856512)
 * [@razzbender](https://wordpress.org/support/users/razzbender/) Could you please
   start your own thread, as per the [Forum Welcome](http://codex.wordpress.org/Forum_Welcome)?
   
   [http://wordpress.org/support/plugin/jetpack#postform](http://wordpress.org/support/plugin/jetpack#postform)
 * I would also recommend going through the steps here:
    [https://codex.wordpress.org/Common_WordPress_Errors#The_White_Screen_of_Death](https://codex.wordpress.org/Common_WordPress_Errors#The_White_Screen_of_Death)
 * Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Jetpack modules not working’ is closed to new replies.

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## Tags

 * [publicize](https://wordpress.org/support/topic-tag/publicize/)

 * 3 replies
 * 3 participants
 * Last reply from: [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/jetpack-modules-not-working/#post-6856512)
 * Status: resolved