Jetpack by WordPress.com
Jetpack Login for Stats on WordPress app (2 posts)

  1. LavishL
    Posted 3 years ago #

    I'm on the WordPress app on my iPhone and when I click on "STATS" in the menu, the header says "Jetpack Settings" and is asking for my WordPress.com credentials in order to view my stats on my phone.

    I have tried every combination of logins and passwords, and I still get an error.

    Is something wrong? How do I recover the correct login information?


  2. Jeremy Herve
    Jetpack Mechanic
    Plugin Author

    Posted 3 years ago #

    Could you try to log in with the WordPress.com account you used to connect Jetpack to WordPress.com on your blog?

    If you forgot the password, you can request a new password by entering your email address here:

    Please follow the instructions carefully. You'll receive an email during the reset process, so make sure you read it for important instructions. If you don't receive the email right away, check your spam folders as well because the confirmation email can get caught in them sometimes.

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