Support » Plugin: Jetpack by WordPress.com » jetpack Load more posts as the reader scrolls down

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Support Tracy

    (@tmmbecker)

    Hi @fouldsy99 ,

    When checking from here, I’m seeing an issue with your Jetpack connection that is likely preventing infinite scroll from working properly.

    While your site is publicly accessible, we cannot access your site’s XML-RPC file:

    https://worldinsport.com/xmlrpc.php

    This file is used by Jetpack and other plugins and apps to connect to your site. It must return the following message:
    XML-RPC server accepts POST requests only.

    You can see a working example here:

    http://jetpack.com/xmlrpc.php

    Since your site returns a 403 – Forbidden error for this page, I would recommend that you check the following:

    1. Do you use any security plugins that may block access to this file? If so, could you try to disable them? You might also want to check your site’s .htaccess file for any rules that might be blocking access to the xmlrpc.php file.

    2. Does your hosting provider block access to this file? If you don’t find any plugin that may block access to the file on your site, I would recommend that you get in touch with your host.

    Once we are able to access your site’s xmlrpc.php file, you should be able to connect Jetpack to WordPress.com and activate infinite scroll.

    I hope that helps!

    fouldsy99

    (@fouldsy99)

    We now have access: https://worldinsport.com/xmlrpc.php

    But still not working for load more posts.

    On settings I have this: Infinite Scroll Behaviour Check to load posts as you scroll. Uncheck to show clickable button to load posts

    Shows 0 posts on each load

    Is that correct?

    • This reply was modified 12 months ago by  fouldsy99.
    • This reply was modified 12 months ago by  fouldsy99.

    I’ve read online that I need to add some code to functions.php

    Is that correct?

    Plugin Support Tracy

    (@tmmbecker)

    The Jetpack connection looks great now. Since Infinite Scroll is enabled and not working, then it’s likely that your theme does not have Infinite Scroll support built in. You can either contact the theme developer and ask that they add that or you can add support for your theme on your own. This handy guide explains that in more detail:

    https://jetpack.com/support/infinite-scroll/#theme

    If you’re not sure how to do this, you may want to rely on the theme developer for help.

    I get no support from the theme developers, all I’m told everytime is I cannot do this or that. I must of asked about 7 different questions and get same answer everytimee, although I paid for the premium theme.

    Unfortunately that link you posted, I get lost very easy in them codes. I have tried copy and pasting some code, still no joy.

    Under settings – reading I see this:

    Infinite Scroll Behaviour Check to load posts as you scroll. Uncheck to show clickable button to load posts

    Shows 0 posts on each load.

    I guess this 0 posts on each load, is why nothing is showing?

    Its a shame, I would like to use infinite scroll.

    Plugin Support Tracy

    (@tmmbecker)

    I’m so sorry that the theme developer hasn’t been cooperative here. If you’re not sure how to implement those, it can be a bit tricky.

    Have you considered switching themes to one that includes infinite scroll already?

    I only purchased this theme recently, ideally I would like infinte scroll with the current theme. But I guess this is not possible.

    Thanks for trying to help

    Plugin Support Tracy

    (@tmmbecker)

    Have you checked the forums for this theme to see if this has already been addressed?

    I’d also suggest that you continue to ask – sometimes persistence pays off!

    I did persist, however they are asking for me to pay for such customization.

    I also searched forum, had no luck there. Also searched google with same results.

    Still trying to get this working, infinie scroll seems to work on the homepage but not on single.php?

    Does that mean the support is there if its working on the homepage?

    Thanks

    Plugin Support pmciano

    (@pmciano)

    @fouldsy99

    At this point, it might be better to switch to a theme that has good infinite scroll support baked-in. You can start your search for such a theme here:

    https://wordpress.org/themes/search/infinite%20scroll/

    We hope that helps!

    I’ve been thinking this aswell

    Plugin Support pmciano

    (@pmciano)

    @fouldsy99

    This issue appears to be addressed, so we’re going to mark this as resolved. If you have any further questions, please start a new thread.

    fouldsy99

    (@fouldsy99)

    Not really resolved as I stil have the same problem

    Plugin Support pmciano

    (@pmciano)

    @fouldsy99

    We’re sorry you’re still experiencing the issue, but, as determined, the underlying problem was related to the theme you had chosen, not Jetpack itself.

    Since the theme developer was not responsive, did you try exploring alternative themes with better built-in infinite scroll support, as we previously suggested?

    We’re still seeing the AccessPress Mag Pro theme.

    Once we get some feedback, we can take the next troubleshooting step in resolving your issue.

Viewing 15 replies - 1 through 15 (of 17 total)
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