Title: Jetpack licence
Last modified: November 8, 2024

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# Jetpack licence

 *  Resolved [bmarshall411](https://wordpress.org/support/users/bmarshall411/)
 * (@bmarshall411)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/jetpack-licence/)
 * I puchased the Jetpack Stats product and the debit has gone off my bank account
   but on my Jetpack profile it says no subscriptions/licences or payment history.
 * Can someone please contact me to resolve this.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fjetpack-licence%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Alin (a11n)](https://wordpress.org/support/users/alinclamba/)
 * (@alinclamba)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/jetpack-licence/#post-18132373)
 * Hi [@bmarshall411](https://wordpress.org/support/users/bmarshall411/),
 * Please ensure you are logged into the correct WordPress.com account associated
   with your Jetpack purchase. You can view your purchases and payment history by
   visiting [https://wordpress.com/me/purchases](https://wordpress.com/me/purchases).
   Once found the license, you can see how to activate it here:
 * [https://jetpack.com/support/activate-a-jetpack-product-via-license-key/](https://jetpack.com/support/activate-a-jetpack-product-via-license-key/)
 * If the issue persists, please reply to this thread and let us know, or [contact us via email](https://jetpack.com/contact-support/?rel=support&hpi=1)
   so we can assist further.
 * Thank you!
 *  Plugin Contributor [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * (@erania-pinnera)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/jetpack-licence/#post-18150572)
 * Hey [@bmarshall411](https://wordpress.org/support/users/bmarshall411/),
 * Do you have updates about that, do you still need help? We usually close inactive
   threads after one week of no movement, but we want to make sure we’re all set
   before marking it as solved. Thanks!
 *  Thread Starter [bmarshall411](https://wordpress.org/support/users/bmarshall411/)
 * (@bmarshall411)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/jetpack-licence/#post-18150761)
 * All sorted thank you. Support from JeyPack was great.
 *  [Bruce (a11n)](https://wordpress.org/support/users/bruceallen/)
 * (@bruceallen)
 * Happiness Engineer
 * [1 year, 6 months ago](https://wordpress.org/support/topic/jetpack-licence/#post-18160112)
 * Great, glad to hear it!
    Please let us know if you need anything else. Best,

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Jetpack licence’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
 * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/)
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 * 4 replies
 * 4 participants
 * Last reply from: [Bruce (a11n)](https://wordpress.org/support/users/bruceallen/)
 * Last activity: [1 year, 6 months ago](https://wordpress.org/support/topic/jetpack-licence/#post-18160112)
 * Status: resolved