• Resolved shmollah

    (@shmollah)


    when I activate the jetpack plugin my site not able to load the images of my theme.

    when I deactivate the jetpack plugin its starts again loading the images.

    Lazy images – module is deactivated.

    site acceleration is also activated and deactivate

    but the issue is still there, Please guide.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi we have the same problem on https://www.polnischefenster24.de/. Do you have a cache plugin? Have you installed SSL recently?

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi @shmollah,

    I’m sorry to hear about the trouble, but thanks for reaching out.

    I checked your site and I can see all the images displayed at the moment, which is good news. If you still don’t see the images, can you share the URLs where they don’t appear?

    TO stay on the safe, let’s go through the following troubleshooting steps to check for any potential block or conflict happening:

    – Verify that all plugins are fully updated to the latest versions
    – Temporarily deactivate all plugins except Jetpack to see if there’s a plugin conflict. If the issue is resolved with all other plugins deactivated, you can reactivate plugins one by one to discover which plugin is causing the problem.
    – Clear your browser cache and cookies
    – Try a different browser
    – Check the PHP error logs on your web host server for any relevant errors. If you’re not sure how to check those logs, your web host can help you with that.
    – Check for JavaScript errors. If you’re not sure how to do that, you can follow this guide: https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis
    – Try to temporarily switch your theme to Twenty Sixteen and see if the problem persists. You’re welcome to use the Theme Switcha plugin to do that:
    https://wordpress.org/plugins/theme-switcha/
    This plugin lets you change themes without it affecting the way users see your site.

    For the record, you mentioned Lazy Images being deactivated, but I can see it active at the moment on your site 🙂 You may want to keep it toggled off as well should the issue persist, and also for testing the above-mentioned options.

    Let me know what you find out. Thanks!

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    @omertapl could you please start your own thread, as per the Forum Welcome?
    https://wordpress.org/support/plugin/jetpack#new-post

    You may want to check on all the troubleshooting steps I mentioned above too and report your findings in your thread 🙂

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Jetpack issuing in my images’ is closed to new replies.