Title: Jetpack installation problem
Last modified: August 20, 2016

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# Jetpack installation problem

 *  [jpehs](https://wordpress.org/support/users/jpehs/)
 * (@jpehs)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/jetpack-installation-problem/)
 * I accidentally deactivated Jetpack a few days ago. It had been running happily
   on my site ([http://www.jpehs.co.uk](http://www.jpehs.co.uk)) for about a year.
   When I clicked to reactivate it I was asked, as I had been initially, to connect
   to WordPress.com to activate it fully. But attempting to do this threw up an 
   error message that is very familiar from a number of other forum discussions:
 * > Your website needs to be publicly accessible to use Jetpack: site_inaccessible
   > Error Details: The Jetpack server was unable to communicate with your site [
   > HTTP 0]. If you are hosted with Go Daddy, they are aware of this issue, and
   > we at WordPress.com are working with them to fix it. If your site is hosted
   > elsewhere, please contact Jetpack Support: [http://jetpack.me/support/](http://jetpack.me/support/)
 * I’m running the latest version of WordPress and have the latest version of Jetpack.
   None of the solutions I’ve found on other forums help. I asked my host to relax
   the permissions on the entire site to ensure that xmlrpc.php was writeable (that’s
   something that was suggested as a likely cause) and I’m not using Go Daddy or
   running the W3 Total Cache (two other likely suggested problems). I’ve written
   to the Jetpack support team as requested in the error message but received no
   reply.
 * If anyone has any idea what could be going wrong here — maybe it’s just a glitch
   with the current version of Jetpack, which will be sorted out soon — I’d be really
   grateful. I’d really like back the functionality of this plugin.

The topic ‘Jetpack installation problem’ is closed to new replies.

 * 0 replies
 * 1 participant
 * Last reply from: [jpehs](https://wordpress.org/support/users/jpehs/)
 * Last activity: [14 years, 1 month ago](https://wordpress.org/support/topic/jetpack-installation-problem/)
 * Status: not resolved

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