Support » Plugins » jetpack help

  • Resolved David Blackmon

    (@david-blackmon)


    Hi can anyone maybe help me with Jetpack. For some reason it is not showing up on my site yet it is in my plugin folder on my server. When I do a search for a new plugin on jetpack I do not have the option to install it. Which leads me to believe it is installed but it does not show up in the installed plugins list. Can someone maybe help me figure out why that is?

    Thanks for any help
    David

Viewing 9 replies - 1 through 9 (of 9 total)
  • WPyogi

    (@wpyogi)

    Does it show up under Plugins in your Dashboard?

    David Blackmon

    (@david-blackmon)

    no it does not that is what is confusing. I am new so maybe it is something simple.

    WPyogi

    (@wpyogi)

    Those kinds of weird things happen sometimes – try to delete JetPack from the plugins folder (using FTP or Cpanel access) and then you should be able to reinstall a new copy from the Dashboard.

    David Blackmon

    (@david-blackmon)

    OK thanks I will try that

    David Blackmon

    (@david-blackmon)

    Fatal error: Cannot redeclare migrate() (previously declared in /wp-content/plugins/themedy-visual-designer/custom-css/custom-css.php:1243) in public_html/wp-content/plugins/jetpack/modules/custom-css/custom-css.php on line 1254

    David Blackmon

    (@david-blackmon)

    Thats the error I am getting, I deleted it off of the server and installed from wordpress plugin and got that.

    WPyogi

    (@wpyogi)

    Hmm, that looks like a conflict between this plugin themedy-visual-designer and JetPack.

    Do you have the first one installed/active?

    David Blackmon

    (@david-blackmon)

    I got it thanks!

    WPyogi

    (@wpyogi)

    YAY – glad to hear that :)!

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘jetpack help’ is closed to new replies.