Jetpack Header Error – admin page no longer available

  • Resolved melissamayhew

    (@melissamayhew)


    3 years ago

    I just attempted to activate woocommerce and am now completely unable to do anything in my admin. In the middle of the install I was asked about my type of business, how many products I was going to sell, etc. and when I clicked on the “continue button” I got an object message saying something went wrong. I opened a new tab and logged into my admin to find that the only thing I can do is stare at this error message, copied below. I can do literally NOTHING from my admin login.

    If there is any way you could help, or point me to where I can get it, I would be very grateful.

    Warning: Use of undefined constant JETPACK_MASTER_USER - assumed 'JETPACK_MASTER_USER' (this will throw an Error in a future version of PHP) in /home/customer/www/melissamayhewfitness.com/public_html/wp-content/plugins/woocommerce-services/classes/class-wc-connect-jetpack.php on line 189

Warning: Cannot modify header information - headers already sent by (output started at /home/customer/www/melissamayhewfitness.com/public_html/wp-content/plugins/woocommerce-services/classes/class-wc-connect-jetpack.php:189) in /home/customer/www/melissamayhewfitness.com/public_html/wp-login.php on line 400

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    3 years ago

    Hi @melissamayhew,

    I checked your Jetpack connection as well as your login page, and all look like working okay to me.

    Are you still having troubles with that? Did this error message go away or you can still see it? If that’s so, could you try deactivating and deleting the plugin entirely, update your WordPress core and plugins to their latest versions, and then trying to reinstall it?

    To do that, you can FTP into your site and delete the folder wp-content/plugins/woocommerce-services. (If you’re not sure how to do this, ask your hosting company for help.)

    Let me know if that solves the problem. 🙂 Thanks!`

Viewing 1 replies (of 1 total)
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