• Resolved _no_name

    (@datapanik)


    After performing the last update, jetpack has disappeared from the admin dashboard and from the list of plugins. When I check with cPanel, the plugin is still there. Then I tried to go to wordpress.com but I’m unable to login. What went wrong? And how to fix this?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support supernovia

    (@supernovia)

    Hi @datapanik, it sounds like something broke in the update.

    When I check with cPanel, the plugin is still there.

    Can you delete the plugin folder entirely, then add the plugin again via wp-admin?

    Then I tried to go to wordpress.com but I’m unable to login.

    This is a separate issue, but you’ll need to be able to log in before you can properly reconnect Jetpack. You might just double check to be sure you’re using the right username, since your .com username may well be different from the username in your local installation. But if that doesn’t help, support can likely help you get this sorted out:
    https://en.support.wordpress.com/account-recovery/

    Also, since Jetpack disappeared in the first place, I suspect you might run into some other issue once you get it up and going again. If you do, just update us here with what’s happening, and we’ll go from there.

    Thread Starter _no_name

    (@datapanik)

    Thanks, I got Jetpack back up and running. Something still seems not right with the stats, but I’ll wait and see how that works out.
    Main problem now is that the plugin gives a conflict with my theme editor. I’m using TagDiv’s Newspaper theme and when I try to edit a page with the TD Composer, I get this message:
    Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 80 bytes) in /home/datapanik/domains/datapanik.org/private_html/wp-content/plugins/td-composer/includes/tdc_main.php on line 518
    When I disable Jetpack the Composer works just fine.
    Any way to resolve his?

    Plugin Contributor James Huff

    (@macmanx)

    Volunteer Moderator

    Here are three ways to increase PHP’s memory allocation:

    1. If you can edit or override the system php.ini file, increase the memory limit. For example, memory_limit = 128M

    2. If you cannot edit or override the system php.ini file, add php_value memory_limit 128M to your .htaccess file.

    3. If neither of these work, it’s time to ask your hosting provider to temporarily increase PHP’s memory allocation on your account. Keep in mind that most decent hosting providers allocate 64 MB to PHP under each account, and most decent hosting providers allow users to temporarily increase the memory allocation. If your hosting provider won’t accommodate you, perhaps it’s time to find a new hosting provider.

    (in the above examples, the limit is set to 128MB)

Viewing 3 replies - 1 through 3 (of 3 total)
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