JetPack Error code: -32700 cannot connect social networks with Publicize

  • Resolved ASullivan77

    (@asullivan77)


    10 years, 4 months ago

    I keep trying to connect social media networks (only Twitter and Facebook) and keep getting the above error.

    have already disabled *all* plugins & tested again. same issue.

    have also changed theme & tested again. same issue.

    i saw in another thread about checking the functions.php but don’t know enough about .php to feel comfortable in messing with it. anyone have any ideas?

    tks bunches!

    cannot link the site here any other way, have been trying. apologies. it’s http://paulajonesart.com

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    10 years, 4 months ago

    Can you please use Jetpack’s Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

    Thread Starter ASullivan77

    (@asullivan77)

    10 years, 4 months ago

    hey Jeremy….

    tks for the response 🙂

    interestingly, when i logged back in and ran the debugger, it came back saying that everything look a-ok.

    so i tried Publicize again and this time it worked! (for FB and Twitter both).

    not sure what changed, but we’re all good. tks again for the response. super appreciated! 🙂

Viewing 2 replies - 1 through 2 (of 2 total)
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