Jetpack Error 500 in connecting to wordpress.com (4 posts)

  1. chicagoranter
    Posted 2 years ago #

    I recently removed my installation of wordpress from my host (where I have 2 wordpress sites) because I was having errors with the widget area.
    I recently reinstalled wordpress and I went to replace the plugins I had on the site (duebyfriday.com) and Jetpack will not connect to wordpress.com. This is the error I get when I try to connect to wordpress.com.

    "Error 500 - Internal Server Error

    An error was encountered while processing your request. Typically this is a temporary condition. Please contact the web site owner for further assistance."

    I have no other plugins and have reinstalled both the wordpress files on my host and the plugin itself several times. I have contacted tech support from my host and they said it is not an issue on their end.

    I really appreciate any help.

  2. esmi
    Forum Moderator
    Posted 2 years ago #

    Try checking your site's error logs for a more specific error message. Error 500 is too generic. Your hosts should be able to help you accessing your site's error logs.

  3. chicagoranter
    Posted 2 years ago #

    It doesn't look like it is showing up in my error logs, so I contacted the host service via chat, and after 20 minutes of tinkering around, he was stumped as well. The error he was able to come up with is as follows:

    "[Error] Premature end of script headers: admin.php, referer: http://duebyfriday.com/wp-admin/plugins.php?activate=true&plugin_status=all&paged=1&s=

    Meaning it is leaning towards coding with the plugin or install of WordPress itself."

    I will try installing wordpress manually, and hopefully that will do the trick or I am not sure how to address this problem, and any help is really appreciated. I really like the Jetpack plugin, and it is always the first thing I install. I've never had a problem with it before.

  4. esmi
    Forum Moderator
    Posted 2 years ago #

    Does the problem disappear if you remove Jetpack? Do you have any other WP sites on the same physical server (as opposed to just with the same host)?

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