Jetpack by WordPress.com
[resolved] JetPack doesn't work, period (3 posts)

  1. amyshojai
    Posted 2 years ago #

    I installed this on my Licorice theme. Also installed several other wigits. They all work--I disabled them all, and JetPack still does not work. It's listed in the wigits--but clicking on the "settings" simply brings up a screen for "have feedback on JetPack" and I can't get to any anything the wigit is supposed to do.

    Yes, I changed to the recommended 'test' them, and no change. Yes, I did all the recommendations, and nothing changes. It won't allow me to deactivate or delete to re-install. It just sits and spins/freezes.

    help, please!


  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 2 years ago #

    Could you post your site URL here, so I can have a look?

    Screenshots can also help -- could you post a screenshot of the Jetpack widget settings, so I can better understand the problem?

    If you want your site URL to remain private, you can also contact us via this contact form:

  3. amyshojai
    Posted 2 years ago #

    Thanks for the reply. I ended up asking my server's tech support to delete JetPack from the server itself. Then I re-installed. Now it works.

    I would have posted this was resolved but every time I try to login here, I need a new password.

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