Title: Jetpack doesn't connect to wordpress.com Last modified: August 21, 2016 --- # Jetpack doesn't connect to wordpress.com * Resolved [lmashton](https://wordpress.org/support/users/lmashton/) * (@lmashton) * [12 years, 5 months ago](https://wordpress.org/support/topic/jetpack-doesnt-connect-to-wordpresscom-1/) * This is on [http://lmashton.com](http://lmashton.com). Also, I have other wordpress blogs on the same server and they’re not experiencing jetpack problems. * I started having problems with Jetpack about a week ago when I tried changing the facebook sharing setting. I then disconnected my wordpress.com account today and tried to reconnect it several times. It failed, giving me the 32700 error message saying something like something just went wrong that wasn’t supposed to. * I then deactivated jetpack and deleted it, then tried installing it again through the plugin install manager. That failed. I logged in through ftp and removed the existing jetpack folder in the plugins folder, then uploaded a newly-downloaded and unzipped jetpack, latest version of course. And I activated that. I got the following error message: * ——————- Your Jetpack has a glitch. Something went wrong that’s never supposed to happen. Guess you’re just lucky: xml_rpc-32700 Try connecting again. * Error Details: The Jetpack server could not communicate with your site’s XML- RPC URL. Please check to make sure [http://lmashton.com/xmlrpc.php](http://lmashton.com/xmlrpc.php) is working properly. It should show ‘XML‑RPC server accepts POST requests only.’ on a line by itself when viewed in a browser and should not have any blank links or extra output anywhere. ——————- * I then deactivated all plugins and reactivated jetpack and tried connecting again. Same error message. I then changed the theme to twenty twelve and tried again. Same error message. * So I’m sitting with only jetpack installed, no other plugins, and using 2012, and I still cannot connect to wordpress.com. * When I type [http://lmashton.com/xmlrpc.php](http://lmashton.com/xmlrpc.php) into the browser, it comes back with the correct message, indicating xmlrpc theoretically works. When I go through the debugger at [http://jetpack.me/support/debug/](http://jetpack.me/support/debug/), it tells me “XML-RPC is not responding correctly ( 200 )”. When I run MarsEdit( a Mac app for blogging), it has no problem connecting, which seems to indicate that standard xmlrpc is working, but perhaps jetpack does something different? By the way, I ran MarsEdit for the first time *after* I did everything else I listed above. * What now? Do I delete everything, install wordpress from scratch, and upload my database? Or is there something else I can do that will fix this? * [http://wordpress.org/plugins/jetpack/](http://wordpress.org/plugins/jetpack/) Viewing 3 replies - 1 through 3 (of 3 total) * [karenalma](https://wordpress.org/support/users/karenalma/) * (@karenalma) * [12 years, 5 months ago](https://wordpress.org/support/topic/jetpack-doesnt-connect-to-wordpresscom-1/#post-4331298) * It looks like there is an issue with wp-config.php, plugin, or a theme on your site. * If you go to [http://lmashton.com/xmlrpc.php](http://lmashton.com/xmlrpc.php), you’ll see the message saying “XML-RPC server accepts POST requests only.” You are right, that’s the correct message. * The problem is that there is extra whitespace above the message. This extra space is annoyingly important. It suggests that some plugin, theme, or wp-config.php file in your WordPress has extra “whitespace” (new lines, spaces, tabs, …) before the first “ * So there should be no spaces, tabs, or empty lines before or after those characters. I had three empty lines at the very end of the file after the last ?>. I deleted those empty lines and tried connecting Jetpack again to wordpress.com (with my theme and plugins activated). It now works. * Karen, thank you for linking to that article. I spent quite a bit of time yesterday hunting for information on how to resolve this issue and that article never showed up in any results nor was the space issue in the file hinted at in anything I read. * [karenalma](https://wordpress.org/support/users/karenalma/) * (@karenalma) * [12 years, 5 months ago](https://wordpress.org/support/topic/jetpack-doesnt-connect-to-wordpresscom-1/#post-4331326) * Thanks for following up and I’m glad to hear the issue is resolved 🙂 Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘Jetpack doesn't connect to wordpress.com’ is closed to new replies. * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237) * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/) * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq) * [Support Threads](https://wordpress.org/support/plugin/jetpack/) * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/) ## Tags * [xmlrpc](https://wordpress.org/support/topic-tag/xmlrpc/) * 3 replies * 2 participants * Last reply from: [karenalma](https://wordpress.org/support/users/karenalma/) * Last activity: [12 years, 5 months ago](https://wordpress.org/support/topic/jetpack-doesnt-connect-to-wordpresscom-1/#post-4331326) * Status: resolved