Title: Jetpack Disappeared
Last modified: August 20, 2016

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# Jetpack Disappeared

 *  Resolved [lastbackpack](https://wordpress.org/support/users/lastbackpack/)
 * (@lastbackpack)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/jetpack-disappeared-1/)
 * I am using the new WordPress 3.5 and my Jetpack 2.04 has now disappeared. I have
   no access to my stats and my subscribers are not receiving the posts. When I 
   tried to re-install Jetpack, it said it failed because “Destination Folder already
   exists”… May be a simple solution but this about the third problem I have had
   with Jetpack/Wordpress in the last month. Thank you for any suggestions…
 * [http://wordpress.org/extend/plugins/jetpack/](http://wordpress.org/extend/plugins/jetpack/)

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Tim Moore](https://wordpress.org/support/users/tmoorewp/)
 * (@tmoorewp)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/jetpack-disappeared-1/#post-3296021)
 * Hi – you’ll need to log in via FTP and locate the folder `wp-content/plugins/
   jetpack`. Delete the `jetpack` folder. Then go back into your WordPress Dashboard
   and install Jetpack. Everything should install and activate just fine.

Viewing 1 replies (of 1 total)

The topic ‘Jetpack Disappeared’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
 * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Tim Moore](https://wordpress.org/support/users/tmoorewp/)
 * Last activity: [13 years, 4 months ago](https://wordpress.org/support/topic/jetpack-disappeared-1/#post-3296021)
 * Status: resolved