Jetpack Dashboard was unable to properly communicate with your website.

Resolved Faisal Arafin
(@odommo)

3 years, 4 months ago

Jetpack Dashboard was unable to properly communicate with your website. Please check your website’s error logs to see what’s wrong.

My site is connected with jetpack/Wordpress. but this…..

https://prnt.sc/vu4uwa

I am using Cloudflare free CDN.
And also applied these steps from fresh : https://jetpack.com/support/getting-started-with-jetpack/configure-jetpack-cloudflare/

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Contributor Jen H. (a11n)
(@jenhooks)

3 years, 4 months ago

Hey @odommo,

I’ve made an adjustment to the settings for your site on our end. Can you please try reconnecting to Jetpack again?

Let us know how it goes!

Thread Starter Faisal Arafin
(@odommo)

3 years, 4 months ago

Yes!
I just tried again from the beginning process.
And then it happens again.

[After trying enabling image accelerator from Performance setting]

Dat Hoang
(@htdat)

3 years, 4 months ago

Hello there,

On our testing, we’re seeing this error Could not validate security token that means you disconnected Jetpack on your site.

Would you mind reconnecting Jetpack again, and then keep Jetpack on your site? After that, we can check what is happening then.

Thread Starter Faisal Arafin
(@odommo)

3 years, 4 months ago

Oh, I just deleted jetpack from my site after the issue.

I am reconnecting again, please check as soon as possible.

Thread Starter Faisal Arafin
(@odommo)

3 years, 4 months ago

I just installed + Setuped Jetpack now.

And after connecting my site with Wp & while trying “Enable site accelerator”, then this happens:

Plugin Support MadHatter (a11n)
(@madhattersez)

3 years, 4 months ago

Faisal,

The best first step is to reach out to your webhost to have them check their PHP error logs to see what exactly is causing a 503 error. They should be able to locate the issue and possibly even fix it for you after finding the source. Generally, 503 errors happen because there is something not quite right with the server settings, or something on the site is taking up too many server resources.

You could also try disabling all other plugins except for Jetpack to see if the issue continues – If everything looks normal while doing so and you can change your settings and save them, then you can switch on each other plugin one by one until you see the problem happen again.

If you still see the issue even with all other plugins disabled, could you also try switching out your theme for a more minimalistic one (such as Twenty Nineteen) to make sure this isn’t some sort of theme conflict?

Please let us know the results of the above troubleshooting and what your host says and we can go from there. Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)

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