Jetpack CRM Install Problem

Thank you for your reply Guarav

Unfortunately, as I mentioned in the original request for help, only version 1 of your WordPress CRM installs correctly. So I can not install version 4 of your CRM.

Error message while attempting to install version 4.11:

“The link you followed has expired.”

I was hoping to use your CRM as part of your bundle of subscription services, but don’t think this is going to work out without your CRM.

The previous tech support message asked me to do the same exact thing. I have tried this version several times along with a report of what my error is after the attempt to install (and yes I deleted the old install of version 1 of your crm first) in my previous post on this support thread. I am telling you that version 4.11.0.zip will not install correctly on my site. I have given you folks the error message I get along with a request from my site to update the CRM database. Embarasing that you would again ask me to do the same exact thing just because it works on some other computer somewhere.

I have to say: I am inclined to skip the $1K per year subscription with the claim that there is excellent tech support. I was expecting a debug strategy from you folks, as to why I get that error message

“The link you followed has expired.”

Just close this call – you folks don’t have time to even read the support request. Which is unacceptable to me. Thank the open source community for a competitive solution using sugarcrm

Thank you Jay:

As I mentioned in my original request for support, I can only run your CRM version 1. Versions 2 to 5 give me the “link you followed has expired error”.

Thank you for the suggested reading on the “link you followed has expired error”. My shared web hosted site has limited memory. I wrote a simple php script to test my site’s memory/time and share the results here:

php memory info
upload_max_filesize: 2M (suggested size: 120M)
post_max_size: 8M (suggested size: 120M)
max_execution_time: 30 (suggested time: 300)
Reference: wordpress suggested memory size

Any idea what limits I should ask my web hosting service to give me temporarily to install versions 4/5 of your CRM?

ps: Here is my code for this memory info. Maybe it would be useful to share with others as needed…

<?php 
/* 
File: phpmemfo.php
Purpose: Display a web site's wordpress.org memory info
Usage: upload and run this code from your website
Author: BiophysicsLab.com, no rights reserved, June 2022
*/

echo "<h2>php memory info</h2>";
$upload_max_size = ini_get('upload_max_filesize');
$post_max_size = ini_get( 'post_max_size');
$max_execution_time = ini_get( 'max_execution_time');
echo "<b>upload_max_filesize: " .$upload_max_size. "</b> (suggested size: 120M)</br>";
echo "<b>post_max_size: " .$post_max_size. "</b> (suggested size: 120M)</br>";
echo "<b>max_execution_time: " .$max_execution_time. "</b> (suggested time: 300)</br>";
echo '<p><a target="_blank" href="https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/">Reference: wordpress suggested memory size</a></p>';
?>