Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    If you’d like the emails to be sent to a specific email address, you can specify an email address in the form builder, as shown here:
    http://jetpack.me/support/contact-form/#jp-carousel-723

    Once you enter your email address there, click on the Save button, insert the updated form to your post, and click on “Update” to save your changes to that page. That will update the email address where each feedback is sent.

    I hope this helps.

    Thread Starter mvanpatten

    (@mvanpatten)

    `[contact-form to='email redacted' subject='Pica Flora Website'][contact-field label='Name' type='name' required='1'/][contact-field label='Email' type='email' required='1'/][contact-field label='Comment' type='textarea' required='1'/][/contact-form]‘

    does not work.

    Following your directions, this is the code generated… which does not work.

    [contact-form subject='Villa Pica Flora comment'][contact-field label='Name' type='name' required='1'/][contact-field label='Email' type='email' required='1'/][contact-field label='Comment' type='textarea' required='1'/][/contact-form]

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Following your directions, this is the code generated… which does not work.

    Do you mean to say that you receive no email when submitting the form, or that the email is still sent to the admin email address?

    Thread Starter mvanpatten

    (@mvanpatten)

    Now I am getting NO email.

    Plugin Contributor Adam Heckler

    (@adamkheckler)

    Now I am getting NO email.

    Jetpack, like other contact form plugins, uses a function named wp_mail to send out emails. It’s the same function that is used by WordPress to send you comment notifications, or notifications about new users registering on your site.

    You can check if that function works properly by leaving a comment on your site and checking if you receive an email. Another alternative would be to use this plugin:

    http://wordpress.org/plugins/check-email/

    If you find issues with that function, you could use a plugin like this one to configure your WordPress installation to use a specific email service:

    http://wordpress.org/plugins/wp-mail-smtp/

    If the function appears to be work properly, it means that Jetpack’s emails are filtered out before they can reach your inbox:

    * They can be filtered out by your server before they even get sent out; your hosting provider should be able to check their server email logs to find out if the emails were blocked.

    * They can be filtered out by your email provider. If you don’t find the emails in your spam folder, you might want to try to send out Jetpack emails to another email address, and see if you keep experiencing issues. You can do so thanks to this option in the contact form builder:

    http://jetpack.me/support/contact-form/#jp-carousel-723

    Let me know if this helps. 🙂 Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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