Support » Plugin: Jetpack by WordPress.com » Jetpack Contact Form sending to admin email address

  • Resolved apexbee

    (@apexbee)


    Hi! I’m using Jetpack 2.7. The Contact Form works great if you want to send to the Admin’s email address. I want to send to another address however, and when I fill it into the form builder, it doesn’t show in the code. The emails still go to the admin’s email address. Thank you for your help.

    http://wordpress.org/plugins/jetpack/

Viewing 8 replies - 1 through 8 (of 8 total)
  • My Contact Form isn’t sending to my admin email address. I don’t know WHERE it’s going. I tested it and I don’t see the Contact info anywhere. Where does it go when someone fills out the Contact Form on http://SonomaCountyMusic.com/submission-form/? Thanks.

    Plugin Author Jeremy Herve

    (@jeherve)

    when I fill it into the form builder, it doesn’t show in the code.

    Once you’ve added a custom email address in the “Email Notifications” tab, you’ll need to click on “Save and go back to the form builder”, and then on ” Add this form to my post” to update the contact form shortcode with the new parameters.
    Once you’ve done so, the shortcode should include your email address in the [contact-form] tag, like so:

    [contact-form to='ab@cd.com'][contact-field....

    Let me know if it helps.

    @doncobb I replied to your other post here.

    Thank you for your response. I did what you suggest but the [contact-form to='williealdridge@gmail.com'] is not created. So I added it and now there are errors on the page.

    Please see http://williegreenaldridge.com/wordpress/contact/

    Plugin Author Jeremy Herve

    (@jeherve)

    Could you check the contact form shortcode again? It should look similar to the shortcode at the bottom of this page:
    http://jetpack.me/support/contact-form/#customize

    [contact-form subject=’Contact from your website’][contact-form to=’williealdridge@gmail.com’][contact-field label=’Name’ type=’name’ required=’1’/][contact-field label=’Email’ type=’email’ required=’1’/][contact-field label=’Comment’ type=’textarea’ required=’1’/][/contact-form]

    Plugin Author Jeremy Herve

    (@jeherve)

    Try the following instead:

    [contact-form subject='Contact from your website' to='williealdridge@gmail.com'][contact-field label='Name' type='name' required='1'/][contact-field label='Email' type='email' required='1'/][contact-field label='Comment' type='textarea' required='1'/][/contact-form]

    Yes, that fixes it. Thank you!

    resolved

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Jetpack Contact Form sending to admin email address’ is closed to new replies.