Support » Plugin: Jetpack by » Jetpack Contact Form sending to admin email address

  • Resolved apexbee


    Hi! I’m using Jetpack 2.7. The Contact Form works great if you want to send to the Admin’s email address. I want to send to another address however, and when I fill it into the form builder, it doesn’t show in the code. The emails still go to the admin’s email address. Thank you for your help.

Viewing 8 replies - 1 through 8 (of 8 total)
  • My Contact Form isn’t sending to my admin email address. I don’t know WHERE it’s going. I tested it and I don’t see the Contact info anywhere. Where does it go when someone fills out the Contact Form on Thanks.

    Plugin Author Jeremy Herve


    when I fill it into the form builder, it doesn’t show in the code.

    Once you’ve added a custom email address in the “Email Notifications” tab, you’ll need to click on “Save and go back to the form builder”, and then on ” Add this form to my post” to update the contact form shortcode with the new parameters.
    Once you’ve done so, the shortcode should include your email address in the [contact-form] tag, like so:

    [contact-form to=''][contact-field....

    Let me know if it helps.

    @doncobb I replied to your other post here.

    Thank you for your response. I did what you suggest but the [contact-form to=''] is not created. So I added it and now there are errors on the page.

    Please see

    Plugin Author Jeremy Herve


    Could you check the contact form shortcode again? It should look similar to the shortcode at the bottom of this page:

    [contact-form subject=’Contact from your website’][contact-form to=’’][contact-field label=’Name’ type=’name’ required=’1’/][contact-field label=’Email’ type=’email’ required=’1’/][contact-field label=’Comment’ type=’textarea’ required=’1’/][/contact-form]

    Plugin Author Jeremy Herve


    Try the following instead:

    [contact-form subject='Contact from your website' to=''][contact-field label='Name' type='name' required='1'/][contact-field label='Email' type='email' required='1'/][contact-field label='Comment' type='textarea' required='1'/][/contact-form]

    Yes, that fixes it. Thank you!


Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Jetpack Contact Form sending to admin email address’ is closed to new replies.