Jetpack Contact Form Feedback notifications (3 posts)

  1. carolm
    Posted 3 years ago #

    I’m using Jetpack on a WordPress.org blog.

    I receive an email notification when someone uses my Contact Form ok.

    And the messages show up inside my Feedback area on my Dashboard ok - but only when I open Feedback and look inside.

    I don't see a way to know that there has been a new Contact while I'm working in the Dashboard, unless I check regularly inside the Feedback area (open it) to take a look.

    i.e. there is no number next to the Feedback link on the Left hand side menu of Dashboard, or above the main Dashboard screen, that indicates that I have a a new (or unanswered) Contact Message.

    Is that normal, or is my Dashboard Feedback notification system not working properly?


  2. Shubham Kalra
    Posted 3 years ago #

    We are having the same problem. is there a solution to it?

  3. carolm
    Posted 3 years ago #

    I never found one Shubham. If you want to take it up with WordPress.com or with Jetpack itself, they might be able to help.

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