Jetpack by WordPress.com
[resolved] jetpack contact form does not deliever message in email (4 posts)

  1. Dr. Ashok Koparday
    Posted 3 years ago #

    I have jetpack updated 2.0.2.
    I do not get in my email inbox information submitted in my contact form. It comes in admin panel.

    I tried using twelve eleven theme.
    I deleted wp-admin and wp-includes folders after replacing fresh WP by FTP.

    The 'comments' that are at the bottom of the post as well as 'easy contact form' too are not sent to my email inbox.

    On testing with WP mail SMTP the error I got was

    The SMTP debugging output is shown below:
    SMTP -> ERROR: Failed to connect to server: Connection timed out (110)

    The following From address failed: [ redacted email ]

    How do I go about correcting this?
    Kindly guide me.

    Best wishes,
    Dr. Ashok Koparday


  2. Dr. Ashok Koparday
    Posted 3 years ago #


    Sorry for posting duplicate thread.

    The problem got resolved. Host Server enabled SMTP 465, which was being stopped by firewall.

    Dr. Ashok Koparday

  3. guitar24seven
    Posted 3 years ago #

    Hi drashok,

    I'm getting the site_inaccessible [HTTP 404] error for Jetpack as well. Tried the faqs. The relevent topic thread was closed for replies, so asking here. Can you guide me how you got it to work?

  4. Dr. Ashok Koparday
    Posted 3 years ago #


    The server hosting people have to give access.
    WordPress.com doesn't give out their ip addresses.

    Ask them to check firewall settings.

    I hope this helps you.

    If there is anything more I can do please let me know.

    Best wishes,


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