Title: Jetpack connection problem
Last modified: August 31, 2016

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# Jetpack connection problem

 *  [lisiakita](https://wordpress.org/support/users/lisiakita/)
 * (@lisiakita)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/jetpack-connection-problem-1/)
 * Hi
 * Please help me. I instaled Jetpack but it doesnt work :/ Show from few days the
   same:
    “WordPress.com is currently having problems and is unable to fuel up your
   Jetpack. Please try again later. Error Details: 504″
 * I tried all things listed down – installed again, off other plugin, tried on 
   Twenty Sixteen, and so on:
 * Jetpack Debugging Center
    Testing your site’s compatibility with Jetpack…
 * There seems to be a problem with your site’s ability to communicate with Jetpack!
 * Your site isn’t reaching the Jetpack servers.
    It looks like your site can not
   communicate properly with Jetpack. Problemy z Jetpack?
 * It may be caused by one of these issues, which you can diagnose yourself:
 * A known issue. Some themes and plugins have known conflicts with Jetpack – check
   the list. (You can also browse the Jetpack support pages or Jetpack support forum
   to see if others have experienced and solved the problem.)
    An incompatible plugin.
   Find out by disabling all plugins except Jetpack. If the problem persists, it’s
   not a plugin issue. If the problem is solved, turn your plugins on one by one
   until the problem pops up again – there’s the culprit! Let us know, and we’ll
   try to help. A theme conflict. If your problem isn’t known or caused by a plugin,
   try activating Twenty Sixteen (the default WordPress theme). If this solves the
   problem, something in your theme is probably broken – let the theme’s author 
   know. A problem with your XMLRPC file. Load your XMLRPC file. It should say “
   XML-RPC server accepts POST requests only.” on a line by itself. – If it’s not
   by itself, a theme or plugin is displaying extra characters. Try steps 2 and 
   3. – If you get a 404 message, contact your web host. Their security may block
   XMLRPC.
 * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [10 years, 4 months ago](https://wordpress.org/support/topic/jetpack-connection-problem-1/#post-7262968)
 * Can you please use Jetpack’s Debugger module to send us some more information
   about your site?
 * 1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing
   at the bottom of the page. 3) Click the link that says “click here to contact
   Jetpack support.” 4) Fill in the description box and your name and email address.
   5) Click the “Contact Support” button.
 * Thanks!

Viewing 1 replies (of 1 total)

The topic ‘Jetpack connection problem’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
 * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * Last activity: [10 years, 4 months ago](https://wordpress.org/support/topic/jetpack-connection-problem-1/#post-7262968)
 * Status: not resolved