Title: Jetpack Connection Issues
Last modified: March 7, 2023

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# Jetpack Connection Issues

 *  Resolved [darth_timon](https://wordpress.org/support/users/darth_timon/)
 * (@darth_timon)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/jetpack-connection-issues-5/)
 * Hi,
 * I hope someone can help me out here. Both the WordPress and Jetpack mobile apps
   are not returning live info – I have published posts that I can see via web browser,
   but cannot see or edit via the apps. I suspect this is a sync issue, and when
   I try to manually sync, I get the following:
 * The Jetpack site is inaccessible or returned an error: server error. requested
   method jetpack.jsonAPI does not exist. [-32601]
 * Could someone help me please? At the mo, I can’t update my site, or track comments/
   likes via the apps, and I can’t update the plugins for Jetpack either.
 * Kind Regards,
 * Ben
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fjetpack-connection-issues-5%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [JS (a11n)](https://wordpress.org/support/users/julesomattic/)
 * (@julesomattic)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/jetpack-connection-issues-5/#post-16547734)
 * [@darth_timon](https://wordpress.org/support/users/darth_timon/) On our end, 
   Jetpack appears to be connected without any errors. I’ve started a new sync for
   you, which may take some time to complete.
 * If you still see those discrepancies after a few hours, please contact us [via this contact form](https://jetpack.com/contact-support/?rel=support&hpi=1)
   and mention this thread. We’ll be able to look into it for you in more detail.

Viewing 1 replies (of 1 total)

The topic ‘Jetpack Connection Issues’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [JS (a11n)](https://wordpress.org/support/users/julesomattic/)
 * Last activity: [3 years, 2 months ago](https://wordpress.org/support/topic/jetpack-connection-issues-5/#post-16547734)
 * Status: resolved