Title: Jetpack Connection Issue
Last modified: October 18, 2024

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# Jetpack Connection Issue

 *  Resolved [fondueski](https://wordpress.org/support/users/fondueski/)
 * (@fondueski)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/jetpack-connection-issue-8/)
 * In the process of upgrading to PHP 7.4, I found an issue with Jetpack. Seems 
   it may have been a modserver issue, so I got my hosting provider to disable. 
   Support has previously suggested a delete and reinstall of Jetpack because I 
   had some legacy issues from old versions. I disabled/deleted/reinstalled. But
   now I cannot get Jetpack to connect. All plugins, themes, and the site itself
   are updated. The xmlrpc.php test works fine. The debug says: ‘Could not validate
   security token’. And when I try to connect on the My Jetpack page on the WP Admin
   console I get: ‘An error occurred. Please try again.’ I disabled all plugins 
   to no avail. Tried a basic theme as well. Still on PHP 7.3.2 until I get this
   sorted…
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fjetpack-connection-issue-8%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [fondueski](https://wordpress.org/support/users/fondueski/)
 * (@fondueski)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/jetpack-connection-issue-8/#post-18082558)
 * Also, my site is hosted at Fatcow, which is now part of Bluehost.
 *  Thread Starter [fondueski](https://wordpress.org/support/users/fondueski/)
 * (@fondueski)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/jetpack-connection-issue-8/#post-18082587)
 * Disregard the above. The connection just suddenly started working. Don’t know
   what changed or caused it to work.
 *  Plugin Contributor [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * (@erania-pinnera)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/jetpack-connection-issue-8/#post-18085269)
 * Hey there, [@fondueski](https://wordpress.org/support/users/fondueski/),
 * Thanks for letting us know that the issue self-resolved – we’re glad to hear 
   you’re all set again 🙂
 * If you have any further questions or need more help, you’re welcome to open another
   thread here. Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Jetpack Connection Issue’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
 * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/jetpack/)
 * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * Last activity: [1 year, 7 months ago](https://wordpress.org/support/topic/jetpack-connection-issue-8/#post-18085269)
 * Status: resolved