Title: Jetpack Connection Issue
Last modified: August 2, 2024

---

# Jetpack Connection Issue

 *  Resolved [koshdrd13](https://wordpress.org/support/users/koshdrd13/)
 * (@koshdrd13)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/jetpack-connection-issue-7/)
 * My site is running around 2 years without this problems, it’s occur two days 
   ago without any setting changes in my website.
 * DebugXML-RPC is not responding correctly ( 202 )
 * It looks like XML-RPC is not responding correctly. Please make sure XML-RPC is
   turned on for your site and is set up to respond to all content types. You can
   test this yourself by running the following command from the command line:
 * > `curl -A 'Jetpack by WordPress.com' -d '<methodCall><methodName>demo.sayHello
   > </methodName></methodCall>' https://mygameshack.com/xmlrpc.php`
 * The answer should be:
 * >     ```wp-block-code
   >     <?xml version="1.0" encoding="UTF-8"?>
   >     <methodResponse>
   >       <params>
   >         <param>
   >           <value>
   >           <string>Hello!</string>
   >           </value>
   >         </param>
   >       </params>
   >     </methodResponse>
   >     ```
   > 

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * (@erania-pinnera)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/jetpack-connection-issue-7/#post-17929004)
 * Hi there, [@koshdrd13](https://wordpress.org/support/users/koshdrd13/),
 * I’m sorry to hear about the trouble, but thanks for reaching out. I checked the
   Jetpack conneciton and the xmlrpc.php file, which is not online at the moment.
 * This should look like this example: [https://wp.cloud/xmlrpc.php](https://wp.cloud/xmlrpc.php)
 * We suspect there might be a block at your server’s end affecting this. Would 
   you check the following please?
    - Make sure our [IPs range](https://jetpack.com/support/how-to-add-jetpack-ips-allowlist/)
      is in the allow list.
    - Check for any security/caching plugins you may have enabled, and try temporarily
      disabling them to see if it fixes the problem.
    - Search for any firewall on your server-side that might be blocking the communication
      with the xmlrpc.php file – your host should be able to help you with that.
 * Hope that’s all clear! Let me know what you find out, and we’ll take it from 
   there if necessary.
 *  Plugin Contributor [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * (@erania-pinnera)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/jetpack-connection-issue-7/#post-17946750)
 * Hi there [@koshdrd13](https://wordpress.org/support/users/koshdrd13/),
 * Do you have updates about that, do you still need help? We usually close inactive
   threads after one week of no movement, but we want to make sure we’re all set
   before marking it as solved. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Jetpack Connection Issue’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
 * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/jetpack/)
 * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * Last activity: [1 year, 11 months ago](https://wordpress.org/support/topic/jetpack-connection-issue-7/#post-17946750)
 * Status: resolved