Title: Jetpack connection error
Last modified: May 6, 2021

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# Jetpack connection error

 *  Resolved [clarelindeque](https://wordpress.org/support/users/clarelindeque/)
 * (@clarelindeque)
 * [5 years ago](https://wordpress.org/support/topic/jetpack-connection-error-6/)
 * I have two WordPress installations. One of them (www.learntodivetoday.co.za) 
   is successfully running Jetpack. The second (www.learntodivetoday.co.za/blog)
   will not connect – I get the error “The registration secrets sent by your site
   do not match the ones the Jetpack server has on record.” Both sites have the 
   same host. I have deactivated, uninstalled Jetpack multiple times and can’t get
   around this. Any suggestions please?
    -  This topic was modified 5 years ago by [clarelindeque](https://wordpress.org/support/users/clarelindeque/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fjetpack-connection-error-6%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [Jen H. (a11n)](https://wordpress.org/support/users/jennywp/)
 * (@jennywp)
 * [5 years ago](https://wordpress.org/support/topic/jetpack-connection-error-6/#post-14408998)
 * Hey [@clarelindeque](https://wordpress.org/support/users/clarelindeque/),
 * It looks like it’s been a while since the site at the `blog` subdirectory was
   connected to Jetpack properly; long enough that the connection had been purged
   from our system. We’ll need a bit more time to look into this, so can you please
   [contact us at the form here](https://jetpack.com/contact-support/?rel=support&hpi=1)?
   Make sure to link this thread in your ticket, and write to us from the email 
   address you use on your WordPress.com account, so we can verify your ownership
   of these sites.
 * We will continue helping you via email once we get your ticket.

Viewing 1 replies (of 1 total)

The topic ‘Jetpack connection error’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Jen H. (a11n)](https://wordpress.org/support/users/jennywp/)
 * Last activity: [5 years ago](https://wordpress.org/support/topic/jetpack-connection-error-6/#post-14408998)
 * Status: resolved