Support » Plugin: Jetpack - WP Security, Backup, Speed, & Growth » Jetpack conflict with QTranslateX plugin

  • Resolved miquelpontes


    Hi, I’m running a wildlife observations website called OPK ( that has full contents translated into 3 languages (Catalan, Spanish and English) by using the QTranslateX plugin.

    QTranslateX plugin is configured to use “Prepath” mode, that is, it puts /en/ in front of URL for the English pages, puts /es/ in front of the URL for the Spanish pages and so on, so anyone can access our homepage in English here ( or the Spanish one here (, but in fact we only have one homepage, with the 3 languages “inside”.

    Since the last update of Jetpack we’re spuriously receiving the following message in the Admin mode:

    Jetpack Safe Mode
    Jetpack has been placed into Safe mode because we noticed this is an exact copy of
    Please confirm Safe Mode or fix the Jetpack connection. Select one of the options below or learn more about Safe Mode.
    Is this website a temporary duplicate of for the purposes of testing, staging or development? If so, we recommend keeping it in Safe Mode.
    Confirm Safe Mode
    If this is a separate and new website, or the new home of, we recommend turning Safe Mode off, and re-establishing your connection to
    Fix Jetpack's Connection

    Our situation is none of the above. Website behaviour is just normal (possibly thanks to Jetpack Safe Mode) but I suspect functionality is somewhat limited, and I expect problems in the future if not solved.

    Is there a way to solve the problem? Thanks for your time !

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  • Plugin Author Jeremy Herve


    Jetpack Mechanic 🚀

    I’m afraid that’s a known issue. We’re working on a fix and hope to include it in the next major Jetpack release. You can monitor our progress here:

    Until this is fixed, I would recommend that you disable that notice with one of the following options:

    • Either add define( 'JETPACK_SYNC_IDC_OPTIN' , false ); in your site’s wp-config.php file.
    • Either add add_filter( 'jetpack_sync_idc_optin', '__return_false' ); in a functionality plugin like this one.

    Sorry for the trouble!

    Thread Starter miquelpontes


    Thank you very much Jeremy, I used the first option to avoid the notice displaying and it seems to work just fine.

    I’ll keep an eye on this. Thank you for your incredible work.

Viewing 2 replies - 1 through 2 (of 2 total)
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