Title: Jetpack Comments 404
Last modified: August 20, 2016

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# Jetpack Comments 404

 *  Resolved [mrwweb](https://wordpress.org/support/users/mrwweb/)
 * (@mrwweb)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/jetpack-comments-404/)
 * Hi BPS,
 * When running Jetpack comments, the BPS htaccess file results in comment submitters
   getting a 404 error rather than comment submission.
 * Going back to the default htaccess file fixes the issue, but, of course, also
   makes BPS significantly less effective.
 * I tried commenting out some of the specific comment-related lines of the BPS 
   root htacess file, but the 404s persisted until I completed disabled the root
   protection.
 * Any ideas on how to fix this without throwing the baby out with the bathwater?
 * [http://wordpress.org/extend/plugins/bulletproof-security/](http://wordpress.org/extend/plugins/bulletproof-security/)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [AITpro](https://wordpress.org/support/users/aitpro/)
 * (@aitpro)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/jetpack-comments-404/#post-3223941)
 * Is Jetpack Comments a feature in the Jetpack by WordPress.com plugin or is it
   a separate plugin? Thanks.
 *  Plugin Author [AITpro](https://wordpress.org/support/users/aitpro/)
 * (@aitpro)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/jetpack-comments-404/#post-3223944)
 * Ok i figured out that Jetpack Comments is a feature of Jetpack. I installed Jetpack
   and yep i see an error. Will figure out the cause and solution shortly.
 *  Plugin Author [AITpro](https://wordpress.org/support/users/aitpro/)
 * (@aitpro)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/jetpack-comments-404/#post-3223952)
 * I first just happened to test Jetpack Comments on a GWIOD site – Giving WordPress
   Its Own Directory – site that has the WordPress 2011 Theme installed and that
   is where i was seeing an error. When i put the GWIOD test site in Default Mode
   Jetpack Comments no longer was displaying an error, but something really strange
   was happening since it was a GWIOD site so i then decided to test Jetpack Comments
   on a standard WordPress site and no error occurred at all with all BulletProof
   Modes activated???
 * I am not sure why the errors occurred on the GWIOD and this may be some other
   odd different problem, but no errors are occurring at all on a standard WordPress
   site and Jetpack Comments is working fine.
 * So backtracking a bit here. 404 errors typically indicate you have a permalink
   problem of some sort.
    Have you activated Both BulletProof Modes? Root and wp-
   admin BulletProof Modes? Are you doing anything unusual with your Custom Permalink
   Structure? What is your Custom Permalink Structure?
 *  Thread Starter [mrwweb](https://wordpress.org/support/users/mrwweb/)
 * (@mrwweb)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/jetpack-comments-404/#post-3223971)
 * Thanks for the quick reply and sorry I wasn’t clearer.
 * I found this issue on a production site, so I haven’t been able to narrow it 
   down beyond what I posted originally. But, to provide more information:
    - I’m also using the Subscriptions module in Jetpack which adds some functionality
      to the contact form.
    - The site is not GWIOD, but there are other sites in directories in the same
      domain (none of which are running BPS).
    - Permalinks are just %postname%. There’s a custom post type that uses the core
      rewrites for CPTs (just added in the args of `register_post_type()`, but that’s
      it.
    - Both BPS modes were activated prior to running into this problem.
 * I’ll try to isolate the issue further today if I can, but I hope this information
   is useful.
 *  Plugin Author [AITpro](https://wordpress.org/support/users/aitpro/)
 * (@aitpro)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/jetpack-comments-404/#post-3223975)
 * Yep if you could provide URL links with BPS in Default Mode when everything is
   working correctly and then the 404 URL and error message that would be very helpful.
   Thanks.
 *  Thread Starter [mrwweb](https://wordpress.org/support/users/mrwweb/)
 * (@mrwweb)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/jetpack-comments-404/#post-3223982)
 * Interesting. I just reactivated the Bulletproof mode and now commenting works.
   No other changes beyond having to redeploy the W3TC htaccess. I wonder if it 
   was somehow related to W3TC.
 * The site is mrwweb.com and you can even see a list of the plugins I use ([http://mrwweb.com/useful-wordpress-plugins/](http://mrwweb.com/useful-wordpress-plugins/)).
 * I’ll try and see if I can set-off the issue again, and report back if I do, but
   for now it seems resolved…weird.
 *  Plugin Author [AITpro](https://wordpress.org/support/users/aitpro/)
 * (@aitpro)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/jetpack-comments-404/#post-3223984)
 * Yep ok then you are seeing what I see too that BPS does not block Jetpack Comments
   in general, but yeah it is a bit wierd and you may have just nailed the issue.
   It is actually very likely that this is some kind of cache issue.
 * That is what appears to be going on with the problem on the GWIOD site since 
   a GWIOD site actually has 3 .htaccess files – a website root folder .htaccess
   and also a subfolder .htaccess file and the wp-admin .htaccess file. When i created
   a standard Default .htaccess file in the GWIOD root of the site and a secure .
   htaccess file in the subfolder (actual subfolder where WordPress is installed)
   then Jetpack Comments worked fine without any errors. That testing site is also
   using W3TC.
 *  Plugin Author [AITpro](https://wordpress.org/support/users/aitpro/)
 * (@aitpro)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/jetpack-comments-404/#post-3224022)
 * The source of the problem has been found and the solution is here >>> [http://wordpress.org/support/topic/possible-iframes-issue-causing-incompatability-with-jetpack?replies=3#post-3614991](http://wordpress.org/support/topic/possible-iframes-issue-causing-incompatability-with-jetpack?replies=3#post-3614991)

Viewing 8 replies - 1 through 8 (of 8 total)

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## Tags

 * [Jetpack comments](https://wordpress.org/support/topic-tag/jetpack-comments/)

 * 8 replies
 * 2 participants
 * Last reply from: [AITpro](https://wordpress.org/support/users/aitpro/)
 * Last activity: [13 years, 4 months ago](https://wordpress.org/support/topic/jetpack-comments-404/#post-3224022)
 * Status: resolved