Title: Jetpack Comments Crash Site on IOS 7.1.1 iPad
Last modified: August 21, 2016

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# Jetpack Comments Crash Site on IOS 7.1.1 iPad

 *  Resolved [bermudastream](https://wordpress.org/support/users/bermudastream/)
 * (@bermudastream)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/jetpack-comments-2/)
 * I am using the singl theme with Jetpack at [http://www.bermudians.com/musician](http://www.bermudians.com/musician)
 * When I enable Jetpack Comments, the site is OK on a desktop browser. On an iOS
   device (Safari or Chrome for iOS), posts with the Jetpack Comments form crash
   the browser.
 * I have disactivated all other plugins on this site temporarily.
 * Thanks
    Mark M.
 * Similar Issue: [https://github.com/Automattic/jetpack/issues/540](https://github.com/Automattic/jetpack/issues/540)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Moderator [Kathryn Presner](https://wordpress.org/support/users/zoonini/)
 * (@zoonini)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/jetpack-comments-2/#post-4938862)
 * Hi Mark, I just left two test comments on your site using Safari, one on an iPhone
   4s running iOS 7.1.1, and the other via the iOS simulator running 7.1. Both went
   through OK, and the browser didn’t crash either time.
 * I spoke with the Jetpack support folks and they’d like to look at this issue 
   more closely with you one-on-one, so could you please get in touch with them 
   through the form here:
    [http://jetpack.me/contact-support](http://jetpack.me/contact-support)
 * Thanks!
 *  Thread Starter [bermudastream](https://wordpress.org/support/users/bermudastream/)
 * (@bermudastream)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/jetpack-comments-2/#post-4938868)
 * That’s good news even though I still have the problem with singl but not with
   twenty fourteen for example. Tomorrow I’ll be able to try on another device at
   work. I submitted this forum topic at [http://jetpack.me/contact-support](http://jetpack.me/contact-support)
   I believe it went through but there wasn’t a confirmation of message sent.
    Thanks
   a lot Mark
 *  Thread Starter [bermudastream](https://wordpress.org/support/users/bermudastream/)
 * (@bermudastream)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/jetpack-comments-2/#post-4938870)
 * **Did** receive confirm Email 🙂
    “Your message is flying through cyberspace 
   to us as you read this. We will get back to you as soon as we can”
 *  [Ryan C.](https://wordpress.org/support/users/ryanc413/)
 * (@ryanc413)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/jetpack-comments-2/#post-4938932)
 * Hi Mark, I just wanted to confirm that I’ve received and replied to your message.
   We’ll get this figured out!
 *  Thread Starter [bermudastream](https://wordpress.org/support/users/bermudastream/)
 * (@bermudastream)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/jetpack-comments-2/#post-4938942)
 * Hi Ryan,
    Thanks. i appreciate it. I am looking into it more myself as well on
   another multisite install.
 * Usually I thoroughly test out themes with the combinations of plugins that I 
   need to use but in this case I skipped it being an automattic theme. I haven’t
   been able to test on a different ios system than my own yet.
 * Best
    Mark BTW Thank you guys not only for the gr8 themes but for the wp platform
   itself – Truly one of the wonders of the technological revolution! 🙂
 *  [capitanz](https://wordpress.org/support/users/capitanz/)
 * (@capitanz)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/jetpack-comments-2/#post-4939090)
 * bermudastema, did you solve your crashing? I’m in the same situation 🙁 could
   you help me?
 * thank you.
 *  [Ryan C.](https://wordpress.org/support/users/ryanc413/)
 * (@ryanc413)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/jetpack-comments-2/#post-4939091)
 * Hi capitanz! Could you post your site URL here, so I can have a look?
 * If you want it to remain private, you can also contact us here:
    [http://jetpack.me/contact-support/](http://jetpack.me/contact-support/)
 * Please make sure to include a link to this thread in your message!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Jetpack Comments Crash Site on IOS 7.1.1 iPad’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/singl/1.1.6/screenshot.png)
 * Singl
 * [Support Threads](https://wordpress.org/support/theme/singl/)
 * [Active Topics](https://wordpress.org/support/theme/singl/active/)
 * [Unresolved Topics](https://wordpress.org/support/theme/singl/unresolved/)
 * [Reviews](https://wordpress.org/support/theme/singl/reviews/)

 * 7 replies
 * 4 participants
 * Last reply from: [Ryan C.](https://wordpress.org/support/users/ryanc413/)
 * Last activity: [11 years, 7 months ago](https://wordpress.org/support/topic/jetpack-comments-2/#post-4939091)
 * Status: resolved