Jetpack Comment Form emailing the wrong address

  • baker_girl

    (@baker_girl)


    10 years, 6 months ago

    Jetpack comment form is emailing two email addresses. I set up the form and designated the email address I want. Whenever the form is submitted it sends to that address but also seems to send a second email to a personal email address of mine. This email address happened to be the one I used to set up the wordpress.com account I used to link Jetpack to. So I have now changed this email address to be the same as the one I designated in the form.

    But still it is sending to the second email address.

    I’ve deactivated the plugin, and then reactivated but still sending to the second address.

    Is this a known bug??

    Thanks.

    http://wordpress.org/plugins/jetpack/

Viewing 1 replies (of 1 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    10 years, 6 months ago

    Could you open your contact page in the WordPress Page editor, and check the contact form shortcode that was generated by the contact form builder? Does the email address appear in that shortcode?

    If it doesn’t, could you try to set up a custom email address in the form builder email settings?
    http://jetpack.me/support/contact-form/#jp-carousel-723

    Let me know if it helps.

Viewing 1 replies (of 1 total)
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