Support » Plugin: Jetpack by WordPress.com » Jetpack Carousel Not Working

  • Resolved kirsten_amelia

    (@kirsten_amelia)


    Hello, I have Jetpack Carousel active on my site: http://allisonwebberphotography.com, but I can’t seem to get it to work consistently. When I set up a gallery, and preview it, the carousel comes up, but when I publish it, and click on a gallery item, it just opens the single image, or just shows loading bars. My galleries are listed under “portfolios”, I would greatly appreciate any help that could be offered, as I have been struggling with this the last day. Thanks!!

    http://wordpress.org/extend/plugins/jetpack/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Richard Archambault

    (@richardmtl)

    Hi there,

    Your theme appears to use the same gallery functionality that Jetpack uses, hence the conflict. At the moment, I don’t see Carousel actually active on your site. You’ll need to contact the theme author to ask them for help with deactivating the theme’s gallery functionality if you want to get Carousel working properly. Let me know how that goes!

    Thanks for your response! I tried contacting the theme author, but he refused to give me any information, as he says he does provides not information of 3rd party plug-ins. The theme was listed as widgit friendly, which is why I bought it. Not sure what to do now…

    esmi

    (@esmi)

    Forum Moderator

    What happens if you use the default 2012 theme?

    Hello, thanks for responding! It is still not working. The images come up in a small slideshow, with controls, not the carousel.

    When I preview the pages, the carousel works, but not when they are published.

    Plugin Contributor Richard Archambault

    (@richardmtl)

    Hi Kirsten,

    So if you use the TwentyTwelve theme on your site, the Carousel still doesn’t work? Have you tried turning off all your other plugins as well? One of them must be interfering, then. Did your theme come with a “must-install” plugin?

    Hello, I had a friend look at it, and she said she had to modify some core level coding, but I am not sure what those change were, but it is working great now though.

    Thank you for your responses!!

    Hello, I had a friend look at it, and she said she had to modify some core level coding, but I am not sure what those change were, but it is working great now though.

    Thank you for your responses!!

    Plugin Contributor Richard Archambault

    (@richardmtl)

    Hi! Well, editing Core is normally not a good thing to do, because the next time that there’s a WordPress update, those changes will be overwritten. I’m curious to know what those changes were. Could you ask the friend to post here and let me know? Thanks!

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Jetpack Carousel Not Working’ is closed to new replies.